![Ingrid MA Akkermans](https://jobicy.com/react/themes/app/images/avatar.jpg) Ingrid MA Akkermans # Professional Counsellor Actively looking · Member since 25 Jul 2025 [Message](https://jobicy.com/dashboard-page.md) ShareLocationBelgiumDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am Ingrid MA Akkermans, a dedicated and experienced professional counsellor with a strong background in orthopedagogic counselling and multicultural stress counselling. Over the years, I have developed my skills through various educational programs and practical experiences, including my current studies at CLT/KULeuven and my graduate degree from AP Antwerp. I am passionate about supporting individuals and communities through therapeutic practices and coaching. My work experience spans multiple roles, including customer care at Coolblue, coordination and management positions, and running my own therapeutic practice since 2003. I have a proven track record in managing teams, supporting staff and volunteers, and providing tailored counselling services. I am also experienced in recruitment and client relationship management from my time at DRA Recruitment Agency. I am fluent in Dutch, German, and English, with additional proficiency in French. My multicultural background and language skills enable me to connect with diverse clients effectively. I am committed to continuous personal and professional growth, as demonstrated by my recent spiritual journeys and physical challenges. I am certified by several professional associations, including the Belgian Professional Association for Therapists and Coaches (BBTC) and the International Association for Counselling (IAC). My goal is to continue making a positive impact in the field of counselling and coaching, helping individuals overcome challenges and achieve their personal goals. I am open to full-time opportunities where I can utilize my counselling expertise, coordination skills, and passion for helping others. I am based in Belgium and hold Dutch nationality, with legal permissions to work in Spain as well. I look forward to contributing my knowledge and experience to a dynamic and supportive work environment. ## Skills 16 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Administration](https://jobicy.com/talent/administration.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Coaching](https://jobicy.com/talent/coaching.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Empathy](https://jobicy.com/talent/empathy.md)[Event Planning](https://jobicy.com/talent/event-planning.md)[Networking](https://jobicy.com/talent/networking.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Recruitment](https://jobicy.com/talent/recruitment.md)[Relationship Building](https://jobicy.com/talent/relationship-building.md)[Time Management](https://jobicy.com/talent/time-management.md) ## Experience Career history ### Callcenter Customer Care (ad interim) · Coolblue October 2025 – PresentRespond to incoming requests by telephone, email and chat; assist customers with questions about products, deliveries and insurance; work in a solution-oriented manner ### Coordinator · Pepper factory October 2022 – October 2025Supporting/supervising staff, trainees, volunteers; administration; general operation ### Manager - independent operator · Kaai 11 May 2019 – July 2021Payroll administration; breakfast service; interior care; reception ### Coordinator BKO, Youth Service/Education Shop (ad interim) · City of Borgloon June 2007 – July 2012Supervision/support of staff; start-up parenting store; guidance/support parents and children ### Manager Recruitment Agency · DRA August 1999 – 2005, part-timeSourcing, screening, and selecting candidates; managing the full recruitment process; utilizing various sourcing channels; advising clients and candidates; relationship management; providing tailored recruitment solutions; achieving placements within deadlines; meeting targets; networking ### Call centre employee · GBC-Holten January 2000 – 2006, part-timeCall centre employee for the Dutch and German markets ### Therapist, Professional Counsellor, Registered Coach · ImaA 2003 – presentTherapist; professional counsellor; registered coach ### Transporter · ImaA June 1998 – December 2020Transporting passenger cars West Africa ## Education Learning history ### CLT/KULeuven 2024 – This dayGerman German ### AP Antwerp 2021 – 2023Graduate in Orthopedagogic Counselling Passed with distinction ### Stichting Counselling Nederland 2021 – 2023HBO-International BA Professional Counsellor CPION, SHO registered; Specialisation multicultural counselling, stress counselling ### Institute CAM Netherlands 2020 – 2021PsBK, Psychosocial Basic Knowledge CPION registered ### Erasmus University Nijmegen 1987 – 1990Bachelor of Philosophy This professional hasn’t added portfolio projects yet. 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