Michele Walny

# Regional Director of Operations

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinks Status   Actively looking Field / Industry Customer Success

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[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a results-driven Regional Director of Operations with over 19 years of experience in senior living. My focus has been on driving operational excellence through process optimization, project management, and team leadership. I have a proven ability to improve efficiency, reduce costs, and enhance resident and family satisfaction. My career has been dedicated to ensuring that senior living communities operate smoothly and effectively, providing the best possible environment for residents.

In my current role at Oakmont Senior Communities, I oversee the daily operations of eight senior living communities in the Metro Detroit area. My responsibilities include managing budgets, revenue models, and labor management, as well as developing and implementing company policies and procedures. I regularly analyze the effectiveness of operational and financial policies to streamline processes and enhance overall effectiveness.

I have a strong background in financial management, including budgeting and forecasting. I generate timely and accurate financial and operational analyses to support decision-making and operational improvements. My leadership style emphasizes building strong relationships with staff, residents, families, and the local community, which has resulted in high levels of resident satisfaction and achievement of budget goals.

Throughout my career, I have developed and implemented training programs for newly hired directors and have worked closely with ownership to continuously raise the bar of excellence in our communities. My experience also includes consulting on new facility development and market feasibility studies, providing guidance on operational solutions, and managing interim operations for senior living communities.

I am passionate about improving the quality of life for seniors and ensuring that our communities meet the highest standards of care and operational excellence. My skills in marketing, branding, and data analysis have contributed to the growth and success of the organizations I have worked with.

## Skills

### [Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Business Development](https://jobicy.com/talent/business-development.md)[Relationship Building](https://jobicy.com/talent/relationship-building.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Marketing](https://jobicy.com/talent/marketing.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Forecasting](https://jobicy.com/talent/forecasting.md)[Budgeting](https://jobicy.com/talent/budgeting.md)[Consulting](https://jobicy.com/talent/consulting.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Human Resources](https://jobicy.com/talent/human-resources.md)[Branding](https://jobicy.com/talent/branding.md)

## Experience

Regional Director of Operations @ Oakmont Senior Communities  2014 - Present Oversee daily operations of 8 senior living communities, manage budgets, develop policies, and enhance operational effectiveness.

Executive Director @ Harbor Chase of Sterling Heights  2013 - 2014 Provided leadership for an 80-bed memory care community, implemented training programs, and improved census.

Consultant, Independent Owner @ MK Consulting and Management  2010 - 2022 Consulted on facility development, operational solutions, and interim management.

Director of Operations @ LifeHouse Retirement Properties  2006 - 2010 Managed operations of 14 AFC communities, developed policy manuals, and supported budgeting.

Marketing Liaison @ Heartland Home Healthcare and Hospice  2003 - 2006      Operations Manager, Durable Medical Equipment @ CareLinc Medical  2001 - 2003      Patient Care Coordinator @ Metron Integrated Health Systems  1992 - 2001

## Education

Davenport College  1994/1997  Bachelor of Business Administration/Healthcare Administration

Glen Oaks Community College  1990/1992  Associate of Science

Portfolio not available.