Faisal Tesan

# Customer Support

Location ThailandDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Malay -   Thai -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. As of my experience in several fields, I have excellent communication skills, enabling me to effectively communicate with a wide range of people. I am looking for an opportunity in which I can put into practice my knowledge and experience, ultimately benefiting the operations of the organisation that I work for. I have offered meticulous customer support for clients in 3 languages: Thai, English, Malay. I have demonstrated the ability to work under pressure, sell products and services to customers from all backgrounds. I handle multiple tasks and deal with customers professionally with good manners. I possess exceptional communication skills (Multilingual) and have been successful working in a team environment as well as independently. I am flexible and adaptable, with strong problem-solving abilities and emotional intelligence.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Sales](https://jobicy.com/talent/sales.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Social Media Marketing](https://jobicy.com/talent/social-media-marketing.md)[Teamwork](https://jobicy.com/talent/teamwork.md)

## Experience

Account Specialist - Social Media @ TDCX Thailand  2021 - August 2023 Identifying sales opportunities for clients and providing them with the best solution for their business goal and marketing on Facebook platform. Providing vital product insights, feedback and revenue trends.

Translator @ Freelance  2021 - 2022 Translate documents, files, contracts from English to Thai.

Customer Lifestyle Ambassador @ FCC Services  2019 - 2021 Serves customers by providing product and service information. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Managing a team of junior customer service representatives.

Interpreter @ Clear Source Translation  September 2023 - Present Interpreting and assisting a conversation between clients and customers in medical field, healthcare, insurance etc. Providing services with professionalism and offers exceptional language services.

## Education

IIC International College  On 2013  Diploma in Information Technology

Bandar Penawar Sports School  Graduated  High School Diploma

Captain of a football team. Award winning for 'Best Men Athlete on 2007'. Selected for the U18 National Team Squad.

Portfolio not available.