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Zlatko Mickovic

# Freelance consultant

Actively looking · Member since 31 Jul 2025 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationSwitzerlandDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a versatile expert with a strong background in physics. My experience spans various roles in quality assurance, complaint handling, and product engineering, where I have honed my skills in data analysis, risk management, and regulatory compliance. I have a passion for continuous improvement and have successfully led initiatives to enhance documentation practices and change control processes. My educational background includes a Ph.D. in Physics and several certifications in quality assurance and project management. I am committed to leveraging my expertise to drive efficiency and quality in every project I undertake. I thrive in dynamic environments and enjoy collaborating with cross-functional teams to achieve common goals.

## Skills

4 capabilities[Change Management](https://jobicy.com/talent/change-management.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Statistics](https://jobicy.com/talent/statistics.md)

## Experience

Career history

### Document Control & Change Control Manager · medmix Switzerland AG

05/2024 – 07/2024Responsible for the Document Control and Change Control subsystems of the QMS according to ISO 13485 and ISO 9001. Responsible for Good Documentation Practice. Ensuring that documents go through a documented and approved review-and-approval process before being published or stored.

### Senior Complaint Handling Engineer · Vyaire Medical (Acutronic Medical Systems AG)

06/2021 – 06/2023Processing all clinical complaints in the Customer Complaints (Medvantage Lightning, Compliance Quest) Salesforce System. One of top stakeholders in leading the implementation, qualification, and validation of the new Salesforce Compliance Quest.

### Senior Product Engineer · Vyaire Medical (Acutronic Medical Systems AG)

07/2019 – 05/2021Analyze and identify root causes regarding customer complaints, internal and field failures where service support was not able to isolate or fix problems in malfunctioning equipment or software.

### Reliability Engineer · Power Integrations Switzerland GmbH

06/2015 – 09/2017Carrying out and managing the reliability tests of insulated-gate bipolar transistor (IGBT) drivers (PCBA) and Transformers.

### Scientific Collaborator · CSEM SA

10/2014 – 06/2015Analysis of thin layers by XRR (X-ray Reflectivity).

### Scientific Collaborator · Laboratory of Physics of Nanostructures (LPN), Institute of Condensed Matter Physics, EPFL

04/2012 – 04/2014Destructive and non-destructive analysis of VCSELs at several stages of their fabrication.

### Product Reliability Engineer · BeamExpress SA

01/2011 – 03/2012Studying VCSEL lasers with state-of-the-art destructive and nondestructive techniques such as Focused Ion Beam microscope.

## Education

Learning history

### SAQ Qualicon Olten, HWZ Zürich

06/2018 – 11/2018CAS Quality Assurance

### Swiss Federal Institute of Technology Lausanne (EPFL)

02/2006 – 06/2010Ph.D in Physics (Materials)

### University of Zagreb, Faculty of Science

07/1999 – 05/2005M.Sc. in Physics (Materials)

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