DAVE ALEXYS C. MENDOZA

# Virtual Assistant

Location PhilippinesDesired Salary UnspecifiedWork preference Full TimeLinks Status   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Tagalog -

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[Overview](#overview)

## About Me

I am a highly capable and detail-oriented Virtual Assistant with a Bachelor of Arts in Economics from Xavier University - Ateneo de Cagayan. I possess strong skills in customer service, claims and appeals management, and virtual administrative support. My problem-solving and organizational abilities have been developed through experience in fast-paced environments. I am adept at handling complex tasks, supporting client operations, and delivering professional communication. I am seeking a growth-oriented role where I can contribute to operational efficiency and client success.

## Skills

### [Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Collaboration](https://jobicy.com/talent/collaboration.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Flexibility](https://jobicy.com/talent/flexibility.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Slack](https://jobicy.com/talent/slack.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Canva](https://jobicy.com/talent/canva.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Zoom](https://jobicy.com/talent/zoom.md)[Trello](https://jobicy.com/talent/trello.md)[Adobe](https://jobicy.com/talent/adobe.md)[Active Listening](https://jobicy.com/talent/active-listening.md)

## Education

Xavier University - Ateneo de Cagayan  March 2018  Bachelor of Arts in Economics

## Experience

Legal Virtual Assistant @ Outsource Access  March 2023 - April 2025 Generated lead tracking reports that converted into clients; Created quarterly profit reports based on client data; Supported administrative and reporting tasks for legal operations.

Digital Virtual Assistant @ Outsourced Doers  September 2022 - March 2023 Managed virtual admin tasks including scheduling, email handling, and data entry; Demonstrated time management to complete diverse assignments efficiently.

Customer Service Representative @ Concentrix Davao  September 2021 - March 2022 Resolved customer inquiries and concerns with professionalism; Maintained customer satisfaction through clear communication.

Claims Specialist @ Teleperformance Cebu IT Park  June 2020 - July 2021 Processed customer claims in compliance with policies; Evaluated claim validity using analytical judgment.

Appeals Specialist @ ePerformax Contact Centers Corp.  July 2018 - January 2020 Handled and resolved appeals through investigation and follow-up; Maintained accurate documentation of cases and resolutions.