Liz Payne

# Project Coordinator

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

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Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I have proven expertise leading end-to-end customer onboarding, aligning on strategic goals, and implementing scalable frameworks. I am skilled in facilitating organizational transformation through user training, process alignment, and adoption strategies. I build and nurture strong, trusted relationships with executive stakeholders, acting as a strategic advisor and point of contact. My track record includes increasing account value through upselling, cross-selling, and managing renewal cycles to maximize retention. I am experienced in coordinating with cross-functional teams to resolve complex issues and ensure customer satisfaction. I am quick to learn and apply knowledge of evolving SaaS platforms, offering tailored guidance to optimize product utilization. I am able to identify success stories and provide feedback loops to influence product development and customer messaging.

## Skills

### [SQL](https://jobicy.com/talent/sql.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Communication](https://jobicy.com/talent/communication.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Mentoring](https://jobicy.com/talent/mentoring.md)[Budgeting](https://jobicy.com/talent/budgeting.md)

## Experience

Project Coordinator @ Conexon  Nov 2022 - May 2025      Training Onboarding Coordinator @ Allied National  Mar 2021 - Nov 2022      Medical & Dental Insurance Analyst @ Allied National  Feb 2020 - Mar 2021      National Customer Resolutions Specialist @ OptumRx(Specialty)  Jan 2019 - Jan 2020      Medical Office Administrative Assistant @ OptumRx(Specialty)  Jan 2017 - Dec 2018      Medical Receptionist @ Optum Rx(Specialty)  Jan 2016 - Dec 2016      Volunteer Office Support Specialist @ L.I.N.C  Mar 2014 - May 2015

## Education

Park University  August 2014 - May 2016  Coursework in Psychology

Portfolio not available.