Milena Hakobyan

# Multilingual Customer Support professional

Location ArmeniaDesired Salary UnspecifiedWork preference Full TimeLinks Status   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   French -   Russian -   Spanish -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a multilingual Customer Support professional with strong communication skills and proven experience in delivering high-quality service in fast-paced, international environments. I am adept at resolving customer inquiries with empathy and precision, maintaining a high level of client satisfaction, and managing multiple priorities simultaneously. My skills include explaining complex information in a clear and customer-friendly manner, fostering trust and long-term relationships. I have a strong background in customer relationship management and conflict resolution, which allows me to handle various situations effectively. I am committed to continuous learning and improvement, as evidenced by my ongoing education in International Law.

## Skills

### [Time Management](https://jobicy.com/talent/time-management.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Phone Support](https://jobicy.com/talent/phone-support.md)

## Experience

Customer Support Officer @ Andromeda Law Alliance  March - May 2025 Communicated with clients to provide timely case updates and clear explanations.

Customer Support Officer @ Retrieve Legal & Tax  October 2024 - February 2025 Managed sensitive documents while ensuring confidentiality and accuracy.

Customer Support Officer @ Court of First Instance of General Jurisdiction of Yerevan  September - October 2024 Responded to customer banking inquiries both in-person and over the phone.

Customer Support Officer @ Arm Econom Bank  May - July 2024 Delivered clear, client-friendly explanations of employment and business regulations.

## Education

French University of Armenia - Partnership with Jean Moulin Lyon 3 University  2025 - Present  Master’s Degree in International Law, Private International Law, and Comparative Law

University of Yerevan  2021 - 2025  Bachelor’s Degree in Law

Portfolio not available.