![Hina Zhang](https://jobicy.com/react/themes/app/images/avatar.jpg) Hina Zhang # Sales & Export Professional Actively looking · Member since 16 Aug 2025 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryA highly accomplished and trilingual professional with over 15 years of experience in international sales, export operations, and cross-cultural team leadership. Proven expertise in supply chain management, client relationship management, and business development within the food, technology, and manufacturing sectors. Adept at market analysis, strategic planning, and logistics coordination. Possesses strong organizational and analytical skills, with a dedicated time management focus. Fluent in Mandarin, Japanese, and English. ## Skills 10 capabilities[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Business Development](https://jobicy.com/talent/business-development.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[SAP](https://jobicy.com/talent/sap.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Supply Chain Management](https://jobicy.com/talent/supply-chain-management.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Time Management](https://jobicy.com/talent/time-management.md) ## Experience Career history ### Sales & Export Manager · True World Foods March 2021 – PresentManaged all export operations and international trade compliance for shipments to the Caribbean and Latin America. Prepared and submitted customs documentation and regulatory filings to U.S. government agencies (USDC-NOAA/USDA). Oversaw global sourcing and procurement of high-quality fresh fish from the Japanese market. Cultivated and retained key client relationships, resulting in regional business development and market expansion. Utilized analytical skills to assess market trends and develop data-driven sales strategies and forecasts. Partnered with warehouse management teams to optimize inventory control and fulfillment logistics. Generated detailed performance metrics and sales reports using MS Excel and internal systems. ### Japan Team Supervisor · VXI China December 2016 – June 2017Provided team leadership and performance management for the Japan team, including organizational scheduling and bonus calculation. Delivered customer support and resolved customer complaints in a cross-cultural call center environment. Conducted multilingual presentations and video conference calls with international headquarters. Performed simultaneous translation and provided technical support during factory tours for clients. ### Retention & Business Development Specialist · Shanghai Aifeng Information Technology Co. Ltd May 2014 – November 2016Promoted to create and manage the new Customer Retention Department based on top individual performance. Led a team that consistently ranked in the top three for quarterly results across all company branches. Developed and executed business development strategies by analyzing market dynamics and sales trends with a problem-solving approach. Maintained customer relationships and implemented in-house training programs to improve service quality. ### Customer Service Representative · Shanghai Hello Information Technology Co. Ltd May 2011 – October 2013Managed a high volume of customer service and technical support inquiries with a strong time management focus. Resolved customer complaints and provided detailed guidance on network connectivity and software usage. ### Restaurant Manager · Uotami (Chain Restaurant Industry) March 2007 – April 2011Oversaw all restaurant management and operational activities, including staff training and organizational shift scheduling. Managed supplier relations and inventory, ensuring smooth daily operations. Achieved a significant increase in turnover and customer retention through a focus on service excellence. ### Sales & Quality Inspector · Nikko Manufacturing Company September 2007 – December 2009Managed office administration and sales operations, including order processing and client data management. Provided simultaneous interpretation and technical translation during client visits and on-site guidance. Conducted quality assurance inspections to ensure compliance with export standards. ## Education Learning history ### Shanghai Jiao Tong University 2015 – 2017Business Administration Major: Administration & Management This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.