Marah Zia # Quality Assurance QA Location United StatesDesired Salary UnspecifiedWork preference Full Time, Contract, Internship, Part Time, TemporaryLinksNot setStatus Actively looking Field / Industry Admin & Virtual Assistant * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Hindi - Urdu - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am a motivated and confident individual with exceptional multi-tasking capabilities and a proven ability to work in target-driven environments. I am capable of working independently or as part of a team and am seeking challenging opportunities within an ambitious employer to continue developing my work experience and enhancing my abilities and skills. I have demonstrated customer service excellence through my experience as a Customer Service Representative at AR Rumman PVT.LTD, where I provided exceptional service in a fast-paced environment and maintained excellent attendance and punctuality records. I have strong communication skills and have worked effectively with a diverse customer base. My educational background includes a Bachelor of Commerce from Karachi University, where I developed strong analytical and business acumen. I also hold a Commerce Degree from Commerce Degree College and completed high school matriculation at White House Grammar School. I have pursued professional courses and certifications such as Public Speaking at Wake Technical College, SQL Querying and Managing Data through Khan Academy, and an advanced Microsoft Excel Bootcamp. These have enhanced my presentation, communication, data analysis, and spreadsheet management skills. My technical skills include proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), database management with SQL querying, and quality assurance with attention to detail and process improvement. I am an effective planner and organizer with strong time management skills. I am multilingual, speaking English at an intermediate level, Urdu as a native speaker, and conversational Hindi. My multicultural experience spans the US and Pakistan markets, and I am a continuous learner actively pursuing additional certifications and skills development. I am detail-oriented, adaptable, and customer-focused, with a background in fashion design that demonstrates precision and creative problem-solving abilities. I am confident that my skills and experiences make me a valuable asset to any team. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Time Management](https://jobicy.com/talent/time-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Database Management](https://jobicy.com/talent/database-management.md)[Planning](https://jobicy.com/talent/planning.md)[Public Speaking](https://jobicy.com/talent/public-speaking.md) ## Experience Customer Service Representative @ AR Rumman PVT.LTD 2014 - 2016 Provided exceptional customer service in fast-paced environment for renowned organization; Maintained excellent attendance and punctuality records; Demonstrated strong communication skills with diverse customer base; Worked effectively both independently and as part of team; More than a year experience in Customer Services Department Intern @ Retail Associate Intern 2023 ## Education Karachi University August 2015 - December 2018 Bachelor of Commerce Comprehensive business education with focus on commerce principles; Developed strong analytical and business acumen Commerce Degree College August 2008 - July 2010 Commerce Degree Foundation in commercial studies and business principles; Specialized training in fashion design and creative development; Developed attention to detail and creative problem-solving skills Khan Academy Completed SQL Querying and Managing Data Database management and SQL query skills; Data analysis and management capabilities Portfolio not available.