Andrea Potúčková # Quality Specialist Location SlovakiaDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus Actively looking Field / Industry Admin & Virtual Assistant * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: Czech - English - Slovak - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am Andrea Potúčková, a dedicated and experienced Quality Specialist with over 10 years of professional experience, primarily within the automotive industry. Throughout my career, I have worked for a global corporation, Continental Automotive, where I developed strong skills in quality management, sales, and development. I am highly motivated, stress-resistant, and always strive to deliver precise and accurate work. I am a team player who is also capable of working independently when needed. I am passionate about identifying and resolving system blockages and failures, particularly within SAP and operational setups. I approach problems holistically to implement immediate, operational, and long-term preventive solutions. I am target-driven and committed to completing tasks thoroughly, regardless of time constraints, and I always aim to contribute positively to my workplace. I believe effective collaboration is essential, especially in fast-paced environments with massive information flow. I proactively seek ways to improve processes and take responsibility for the solutions I propose. I maintain a positive attitude towards change and respect my superiors, always adopting a 'can do' approach and demonstrating loyalty. My experience includes managing supplier quality, conducting root cause analyses, preparing training materials, and ensuring compliance with quality standards such as IATF 16949. I am proficient in various tools and systems including SAP, Power BI, Office 365, and Operational Data Warehouse databases. I have also been involved in project launches, data maintenance, and customer communication, handling key accounts such as Ford, Toyota, and Mercedes Benz. In addition to my technical skills, I have experience in office and business management, including team leadership, payroll, recruitment, and administrative tasks. I have taught English at various educational levels and developed testing materials for language proficiency exams. I continuously pursue further education and certifications to enhance my professional capabilities. I am fluent in English at a C1 level and hold a Master’s degree in English Language and Literature & Technology. I am committed to personal and professional growth and look forward to contributing my skills and experience to a dynamic and challenging work environment. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Collaboration](https://jobicy.com/talent/collaboration.md)[Team Management](https://jobicy.com/talent/team-management.md)[Recruitment](https://jobicy.com/talent/recruitment.md)[Process Optimization](https://jobicy.com/talent/process-optimization.md)[Payroll](https://jobicy.com/talent/payroll.md)[Curriculum Development](https://jobicy.com/talent/curriculum-development.md)[Data Protection](https://jobicy.com/talent/data-protection.md)[Office Management](https://jobicy.com/talent/office-management.md) ## Experience Quality Specialist @ Karpaty Wood s.r.o. To now - 9/2024 Initial check of material, reporting to management, managing supplier quality alerts, claims management, root cause analysis, corrective and preventive actions, preparation and training of operators, documentation management, inventory control, cooperation with production and technological engineers, daily performance reporting, participation in OEE. Sales and Development @ Continental Automotive Czech Republic s.r.o. 6/2024 - 2/2021 SAP MM and SD modules, project launches, customer communication, budget preparation, KPI awareness, meetings with departments, customer claims handling, data maintenance, tooling invoicing, VRM planning, customer master data maintenance, project transfers, aftersales deliveries, use of customer portals. SMY team Aftersales (part time) @ Continental Automotive Czech Republic s.r.o. 2/2021 - 12/2019 Cooperation with planners, quality, financial analysts, SCM, customer logistics, controlling, packaging BOM maintenance in SAP. SMY team Aftersales Department @ Continental Automotive Czech Republic s.r.o. 11/2018 - 2/2017 Sales administration, communication with BA Sales, change management, data maintenance in SAP, price difference solving, customer master data maintenance, cooperation with logistics, AR, controlling, involvement in project phase out meetings. Focus Factory 2 Technical services @ Continental Automotive Czech Republic s.r.o. 6/2014 - 9/2014 Preparation of operation instructions for assembly lines, cooperation with production lines serger and technicians, Lotus Notes. Office and Business Manager @ The Address Idea 9/2016 - 1/2017 Managing a team of 20 employees, POHODA system usage, stock inventory monitoring, payroll, staffing, recruitment, HR agenda, communication with authorities, labor code compliance. Office Manager @ Julius Meinl Coffee Intl., a.s. 10/2014 - 8/2016 Cooperation with economic, logistic, sales and marketing departments, warehouse inventory control, SAP transfers, customer price modification, reporting, office administration, documentation, employee files, health & safety trainings, correspondence, translations. Customer Service Department @ Hilton Hotel Prague 6/2014 - 9/2014 Dealing with guests’ requests, managing calls, communication with departments, solving customer requirements and claims, Opera system. Teacher of the English language @ Business school Prague Vinohrady 2/2014 - 4/2014 Teaching English, preparation for leaving exams. Teacher of English @ Primary school Prague 1/2014 - 2/2014 Teaching English. Author of testing items for B1 (CEFR) @ National Institute for Certified Educational Measurements 9/2013 - 9/2014 Construction of tasks aimed at testing and assessing communicative skills at B1 level for Slovak and Czech Republic. Lecturer of the English and Slovak language @ CM languages 8/2011 - 9/2013 Individual and group teaching of English and Slovak, grammar, conversation for children, teenagers, adults. Teacher of the English language @ Vocational School of Business and Services 8/2011 - 12/2013 Class teacher, teaching English, preparation and evaluation of leaving exams, curriculum design and development, classroom management. ## Education Philosopher University 2011 Master Degree of English Language and Literature & Technology Faculty of Art & Faculty of Education Portfolio not available.