Ngwa Valery Mbah

# Customer Service Representative

Location PolandDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a motivated and customer-oriented professional with experience in providing high-quality customer support and ensuring client satisfaction. I am skilled in communication, problem-solving, and managing customer needs in fast-paced environments. I am adaptable, reliable, and eager to contribute to team success in a customer service role.

Throughout my work experience, I have assisted customers with inquiries and product information, handled complaints, and resolved issues in a timely and professional manner. I have processed orders and ensured on-time delivery, while maintaining positive client relationships that contributed to customer retention.

I possess strong communication and interpersonal skills, which enable me to effectively interact with diverse customers. I am proficient in conflict resolution and problem-solving, which helps me address customer concerns efficiently. I am also capable of multitasking in high-pressure environments, demonstrating teamwork and adaptability.

I am fluent in English , which allows me to communicate with a broader range of clients. I am committed to continuous learning and improving my skills to better serve customers and support organizational goals.

I am seeking a role where I can leverage my customer service expertise to enhance client satisfaction and contribute positively to the team and company growth.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Time Management](https://jobicy.com/talent/time-management.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)

## Experience

Customer Service Representative @ Printing Press – Cameroon  2022 - 2023 Assisted customers with inquiries and product information. Handled complaints and resolved issues in a timely and professional manner. Processed orders and ensured on-time delivery. Maintained positive client relationships, contributing to customer retention.

## Education

Inter Comprehensive High School  2012 - 2015  High School Advance Level Certificate

Portfolio not available.