![Kristin Scarbrough](https://jobicy.com/react/themes/app/images/avatar.jpg) Kristin Scarbrough # Administrative and Customer Service Professional Actively looking · Member since 9 Nov 2025 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a hardworking, dedicated, and detail-oriented professional with over 15 years of experience in administration, customer service, and operations management. Throughout my career, I have developed strong skills in office management, payroll, bookkeeping, and communication within fast-paced business and service environments. I pride myself on being reliable and resourceful, able to manage multiple responsibilities while maintaining organization and accuracy. I have extensive experience supporting teams and managing day-to-day office operations, including vendor coordination, payroll processing, and customer relations. My background includes roles such as office manager, customer service representative, and various positions in the hospitality industry, where I have honed my leadership and conflict resolution skills. I am proficient in a variety of technical tools including QuickBooks, Microsoft Office Suite, Google Workspace, and POS systems, which enable me to efficiently handle administrative and financial tasks. I am also certified in medical billing and coding, food safety, and hold a valid driver’s license. I am seeking a remote administrative or customer service role where I can leverage my strong work ethic, organizational skills, and people-first approach to contribute positively to a team. I am confident that my diverse experience and commitment to excellence will make me a valuable asset to any organization. In addition to my administrative skills, I have experience in customer-facing roles that require excellent communication and problem-solving abilities. I am comfortable working independently or as part of a team and am always eager to learn and adapt to new challenges. I am passionate about providing excellent service and ensuring smooth operations, and I look forward to opportunities where I can continue to grow professionally while making meaningful contributions. ## Skills 19 capabilities[Accounting](https://jobicy.com/talent/accounting.md)[Billing](https://jobicy.com/talent/billing.md)[Bookkeeping](https://jobicy.com/talent/bookkeeping.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Leadership](https://jobicy.com/talent/leadership.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Office Management](https://jobicy.com/talent/office-management.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Payroll](https://jobicy.com/talent/payroll.md)[Quickbooks](https://jobicy.com/talent/quickbooks.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Training](https://jobicy.com/talent/training.md)[Vendor Management](https://jobicy.com/talent/vendor-management.md) ## Experience Career history ### Server · Corner Grub House April 2025 – PresentDeliver attentive, high-quality service in a busy restaurant environment. Maintain positive guest experiences by managing multiple tables efficiently and resolving issues promptly. ### Customer Service Representative / Key Holder · Texas Best Flooring & Remodeling January 2025 – April 2025Opened and closed the showroom and handled cash management. Assisted clients with selecting flooring and remodeling materials. Coordinated product orders, inventory, and customer communications. ### Office Manager · BEC Services February 2024 – January 2025Managed day-to-day office operations, payroll, and vendor correspondence. Entered and maintained accounting data and draw sheets. Prepared invoices, coordinated transactions, and supported management with administrative tasks. ### Kitchen Manager · The Bull Pen May 2023 – February 2024Supervised kitchen staff and ensured food quality, safety, and cleanliness standards. Prepared and cooked orders, managed supply orders, and maintained operational efficiency. ### Manager · Vinyard’s Country Market November 2016 – May 2023Oversaw all store and kitchen operations including payroll, accounting, and deposits. Managed inventory ordering, vendor deliveries, and daily sales reporting. Provided excellent customer service and maintained compliance with food safety regulations. Handled billing, credits, invoices, and QuickBooks data entry. ### Bartender · Callisto’s June 2015 – May 2016Provided high-quality customer service in a fast-paced bar and restaurant. Mixed drinks, managed cash handling, and maintained TABC compliance. Conducted inventory and supported management in daily operations. ### Manager · Vinyard’s Country Market July 2013 – May 2015Managed store operations including inventory, accounting, payroll, and vendor coordination. Supervised team members and ensured smooth shift transitions and accurate sales tracking. Maintained positive customer relations and a clean, organized work environment. ### Server · Snuffer’s Restaurant January 2012 – February 2013Delivered exceptional customer service, managed tables efficiently, and processed orders accurately. Maintained TABC certification and supported team operations as needed. ### Administrative Assistant · TOP Career Management Firm February 2011 – January 2012Provided administrative support to multiple executives and clients. Answered phones, scheduled appointments, and maintained executive calendars. Managed client payments, cold calling, and lead generation. Maintained office supplies and organized break room and reception areas. ### Personal Assistant · Bold Roofing Company March 2010 – February 2011Supported roofing sales associates with administrative and customer service tasks. Filed paperwork with insurance companies and collected client payments. Coordinated schedules between clients, subcontractors, and main office. ### Bartender/Server · Arapaho Pub and Grill April 2009 – May 2010Delivered customer service, mixed drinks, and ensured compliance with TABC standards. Managed transactions and maintained inventory. ### Bartender/Server/Manager · Berryhill Baja Grill May 2007 – April 2009Supervised restaurant and bar operations, created employee schedules, and managed inventory. Coordinated and worked catering events, processed transactions, and provided top-tier guest service. ### Hair Stylist & Makeup Artist · Glamour Shots August 2006 – May 2007Styled clients’ hair and makeup for photo shoots and performed minor photo editing. Assisted with scheduling, sales presentations, and customer service. ### Office Assistant & Coach · All Star Gym May 2005 – August 2006Managed front desk operations, accepted payments, and maintained office and gym cleanliness. Scheduled classes and coached tumbling, cheerleading, and dance sessions. ## Education Learning history ### Collin County Community College District (CCCCD), Plano, TX 2005 – 2007Associate of Applied Science ### Allen High School, Allen, TX 2001 – 2005High School Diploma ### Penn Foster 01/2025 – 10/2025Medical billing and coding specialist This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.