Sherida Jules G. Asur

# Customer Care Assistant

Location PhilippinesDesired Salary UnspecifiedWork preference Full Time, Part TimeLinksNot setStatus   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Japanese -   Tagalog -

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[Overview](#overview)

## About Me

I am Sherida Jules G. Asur, a dedicated Customer Care Assistant with extensive experience in customer service roles across various industries. Over the years, I have developed strong communication and problem-solving skills, enabling me to assist customers effectively and ensure their satisfaction. I take pride in providing timely resolutions and maintaining high standards of service.

My work experience includes assisting customers with inquiries, concerns, and service requests, ensuring accurate documentation of transactions, and coordinating with internal departments to improve service quality. I have worked in diverse environments, including restaurants, local government offices, and promotional agencies, which has helped me adapt quickly and work efficiently under different conditions.

I am committed to maintaining excellent customer service standards and contributing positively to team goals. My background as a CBMS Enumerator and Brand Ambassador has also equipped me with skills in data collection, survey administration, and brand promotion.

I am eager to continue growing in the customer service field, leveraging my experience to enhance customer satisfaction and operational efficiency. I am a quick learner and a team player, always willing to take on new challenges and responsibilities.

I hold a certification in Housekeeping NCII, which complements my customer service skills by emphasizing attention to detail and maintaining a clean, organized environment. I am confident that my diverse experience and dedication make me a valuable asset to any organization seeking a reliable and customer-focused professional.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Appointment Setting](https://jobicy.com/talent/appointment-setting.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Phone Support](https://jobicy.com/talent/phone-support.md)

## Education

Father Urios High School  2008 - 2011  High School Diploma

## Experience

Customer Care Assistant @ JRMK Corporation / Japanese Bar and Restaurant  April 2023 - August 2025      CBMS Enumerator / Surveyor @ LGU - City Planning Office, Bayugan City  April 2015 - May 2015      Brand Ambassador of Kopiko @ JSSY Prime Asset Corp. Activation Machine Agency  March 2021 - June 2021      Promodiser / Sampler @ Happy Enterprises / Wing-on  2014 - 2016