Brianne McCown # Customer Service Representative Location United StatesDesired Salary 15 - USD/hourlyWork preference Full TimeLinks Status Actively looking Field / Industry Admin & Virtual Assistant * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am a very creative individual who loves spending time improving my art. I am in search of a job that will fit my lifestyle and interests the best. My proven ability to work independently, manage multiple tasks, and resolve complex issues makes me an ideal candidate for a remote role. I excel in fast-paced environments and have strong communication and problem-solving skills, honed through extensive experience in customer service and administrative roles. I have strong interpersonal skills and a proven ability to handle a high volume of customers and address their needs through phone calls, emails, and in-person interactions. I am an expert in identifying and resolving common customer issues, using strategic thinking to find the best solutions. I am proficient in organizing offices and other spaces and managing paperwork. I am quick to learn new processes and able to use sound systems and computer setups. I have experience in teaching and am CPR and First Aid certified. Currently, I am pursuing an online course in digital design to potentially transition into that desired field. I have worked in various roles including customer service, administrative support, teaching, and fulfillment, which have helped me develop adaptability and multitasking abilities. I am confident that my diverse experience and skills will allow me to contribute effectively to a role that aligns with my interests and lifestyle, especially in a remote or flexible work environment. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Teaching](https://jobicy.com/talent/teaching.md)[Curriculum Development](https://jobicy.com/talent/curriculum-development.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Phone Support](https://jobicy.com/talent/phone-support.md) ## Experience Stocking Associate @ Walmart 2023 Unloaded delivery trucks, sorted pallets, and stocked merchandise on sales floor. Ensured shelves were organized and fully stocked for customers. Maintained safety and cleanliness in the stockroom and store aisles. Handled a high volume of customers regularly. Server @ First Watch 09/2021 - Current Took orders, served food, and processed payments using a POS system. Ensured customer satisfaction by frequently checking on customers and addressing needs. Bussed tables and kept the restaurant clean and sanitary. Teacher @ Brightside Childcare 2023 - 2025 Developed and implemented age-appropriate curriculum and activities. Supervised and cared for children, ensuring a safe and nurturing environment. Communicated with parents, team members, and supervisors regarding student progress. Assisted with food preparation, cleaning, and supporting other classrooms as needed. Fulfillment Specialist @ Chewy 2021 - 2022 Accurately picked, packed, and prepared orders for shipment. Organized products into correct boxes and maintained a clean work area. Administrator @ Furniture Deals 05/2021 - 09/2021 Communicated with team members to meet daily fulfillment goals. Provided customer service by making phone calls and using strategic thinking to help customers and make them feel better about their furniture buying experience. Researched customer orders and sent follow-up information via phone calls and emails for service assistants and technicians. Demonstrated proficiency in computer software and multitasking to manage administrative duties. Cleaner/Janitor @ Furniture Deals 01/2021 - 05/2021 Efficiently cleaned and vacuumed buildings. Maintained supply closets and stocked cleaning and bathroom supplies in hotel rooms. Hostess/To-Go Specialist @ Texas Roadhouse 03/2019 - 01/2021 Greeted hosts and set up tables. Used strong communication and problem-solving skills to manage customer flow and needs. ## Education Raymore-Peculiar High School 08/2015 - 05/2019 High School Diploma Portfolio not available.