Cathy Heinpõld

# Infotehnoloogia Assistent

Location EstoniaDesired Salary UnspecifiedWork preference Full TimeLinks Status   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Estonian -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am Cathy Heinpõld, a motivated and adaptable professional eager to gain new experiences and grow in my career. Throughout my work history, I have developed strong skills in team leadership, customer service, and logistics. I enjoy taking responsibility and ensuring smooth operations during my shifts, as demonstrated in my role as a Shiftlead.

My experience spans various sectors including culture and entertainment, hospitality, transport, and logistics. I have worked as a game presenter, online casino dealer, pizza cook, and post handler, which has helped me build a versatile skill set. I am comfortable working in fast-paced environments and managing multiple tasks efficiently.

I am fluent in Estonian and have basic proficiency in English, which I am continuously improving. I am committed to learning and have completed additional training in beginner-level accounting to broaden my knowledge.

I am seeking a full-time position as an IT assistant in Tallinn, where I can apply my organizational and communication skills while further developing my technical expertise. I am a reliable and dedicated worker who values teamwork and customer satisfaction.

I look forward to contributing to a dynamic team and embracing new challenges that will help me grow both personally and professionally.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Reporting](https://jobicy.com/talent/reporting.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Event Management](https://jobicy.com/talent/event-management.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)

## Experience

Shiftlead @ OB Holding OÜ  09.2023 - Present Responsible for overseeing team and work progress during shifts.

Game presenter @ Olympic Entertainment Group AS  12.2022 - 08.2023 Worked as an online casino dealer.

Pizza cook @ Pappa Pizza (Kokakunst OÜ)  08.2022 - 10.2022 Customer service, kitchen preparation, pizza making, workplace cleaning, ordering goods, conducting inventories.

Responsible post handler @ Omniva  09.2017 - 08.2022 Handled export and import mail in the airport group.

Warehouse worker @ AS Omniva  05.2016 - 08.2017 Order entry, picking and packing goods, receiving and dispatching goods, customer communication, conducting inventories.

Customer service representative @ AS Omniva  02.2016 - 05.2016 Customer service at post office.

Customer service representative @ lpp Estonia OÜ  01.2016 - 02.2016 Customer interaction, product placement, store maintenance.

Hall and bar worker @ Kuulsaal  08.2015 - 01.2016 Bowling hall work, bar service, machine repairs, cocktail making, customer service, event supervision.

Warehouse worker @ Omniva  06.2014 - 08.2015 Order entry, picking and packing goods, receiving and dispatching goods, customer communication, conducting inventories.

Sales assistant @ Selver AS  06.2013 - 08.2013 Goods display.

## Education

Viljandi täiskasvanute gümnaasium  2024 - ...  Secondary Education

Tallinna Täiskasvanute Gümnaasium  2017 - 2018  Secondary Education

Lasnamäe Üldgümnaasium  2003 - 2014  Basic Education

Portfolio not available.