Karen Nwokeji

# Administrative Coordinator

Location United StatesDesired Salary 7 -  USD/hourlyWork preference Full Time, Contract, Part TimeLinksNot setStatus   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a detail-oriented Administrative Professional with over 7 years of experience, including more than 2 years of proven success working remotely in fast-paced healthcare environments. I am highly skilled in virtual office coordination, digital scheduling, documentation management, EHR systems, cross-functional communication, and managing high volume workflows independently. I am known for my exceptional reliability, strong communication skills, rapid adaptation to new software, and the ability to maintain accuracy, confidentiality, and productivity while working remotely.

I consistently support seamless operations for distributed teams through organized, proactive, and tech-savvy administrative support. In my current role as an Administrative Coordinator at Essen Healthcare, I deliver high-quality administrative support in a fully remote setting, ensuring smooth day-to-day operations across multiple teams. I manage digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance.

I coordinate virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly. I oversee remote service requests, transportation coordination, and follow-ups while maintaining detailed logs and timely status updates. I support reporting and compliance processes by organizing, tracking, and preparing data for internal reviews.

I assist staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment. I maintain a high level of accuracy, confidentiality, and reliability while managing multiple responsibilities independently. Previously, I have assisted with a variety of administrative tasks, including documentation, record-keeping, appointment coordination, and customer support via phone and email.

I am HIPAA, CPR, Psyckes certified, and a Medicaid Assistor. I am fluent in English and proficient with MS Office, ECW, Foothold, and Psyckes systems. I am committed to providing professional, reliable, and efficient administrative support to healthcare teams and organizations.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Compliance](https://jobicy.com/talent/compliance.md)[Reporting](https://jobicy.com/talent/reporting.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Phone Support](https://jobicy.com/talent/phone-support.md)

## Experience

Administrative Coordinator | Office Support @ Essen Healthcare  July 2023 - Present Delivered high quality administrative support in a fully remote setting, ensuring smooth day to day operations across multiple teams. Managed digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance. Coordinated virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly. Oversaw remote service requests, transportation coordination, and follow ups while maintaining detailed logs and timely status updates. Supported reporting and compliance processes by organizing, tracking, and preparing data for internal reviews. Assisted staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment. Maintained a high level of accuracy, confidentiality, and reliability while managing multiple responsibilities independently.

Administrative Support / Client Services Assistant @ Katrix Homecare & Concierge Services  Feb 2020 - June 2023 Assisted with a variety of administrative tasks, including documentation, record-keeping, and appointment coordination. Provided professional customer support via phone and email, addressing client inquiries promptly and courteously. Organized service records, updated logs, and prepared reports for supervisors. Coordinated client appointments and supported daily office operations. Maintained well-organized filing systems and facilitated communication between clients, caregivers, and staff.

Office Assistant | Administrative Aide @ Visiting Angels Adult Care  Jan 2018 - Feb 2020 Supported daily administrative functions, including documentation, reporting, and scheduling. Entered and updated client information while maintaining accurate and organized files. Facilitated communication between supervisors, staff, and clients to support smooth operations. Maintained a professional and well-organized office environment. Provided reliable administrative support through consistent communication and timely task management.

## Education

Capella University  2021/2023  Bachelor of Science in Nursing

Minneapolis, MN

ASA College  2023/2024  Associate Degree

Brooklyn, NY

Portfolio not available.