Ciara Creer # Admissions Associate Location United StatesDesired Salary 22 - USD/hourlyWork preference Full TimeLinksNot setStatus Actively looking Field / Industry Admin & Virtual Assistant * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am an experienced professional specializing in office administration, documentation, and CRM software, dedicated to streamlining operations and enhancing patient admission processes. My expertise includes referral management, scheduling, and data entry, all performed with a strong focus on confidentiality and effective communication. I thrive in dynamic environments and excel at collaborating with multidisciplinary teams to deliver exceptional customer service. Currently, I work as an Admissions Associate at Texas Rehabilitation Hospital of Fort Worth, where I collaborate closely with physicians to create tailored treatment plans and maintain accurate patient admission records. I manage referrals and admissions using EMR systems such as Epic, MediTech, and Cerner, while performing various administrative tasks including scheduling, filing, and communication. Previously, I served as a Nursing Unit Secretary at Texas Rehabilitation Hospital of Keller, where I generated correspondence, assisted visitors and callers, and maintained compliance with healthcare regulations. I supported physicians, nurses, and staff by scheduling appointments, coordinating tests and treatments, and managing patient records. I also have experience as a Campus Technician for Grapevine-Colleyville ISD, providing technical support by installing, maintaining, and troubleshooting hardware and software. I trained users, coordinated technology upgrades, and ensured security compliance to support a productive learning environment. Earlier roles include Patient Relations Specialist at Mesa Springs, where I managed high volumes of voicemail for adolescent patients, and Clinical Concierge at Bridgemoor Transitional Care, where I combined administrative assistance with technical support and patient advocacy. I am committed to continuous improvement and delivering high-quality care through effective communication and teamwork. I am willing to relocate within Texas, specifically to Denton, Fort Worth, or Arlington, and I am eager to bring my skills and dedication to a new opportunity where I can contribute to efficient healthcare operations and patient satisfaction. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Leadership](https://jobicy.com/talent/leadership.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Database Management](https://jobicy.com/talent/database-management.md) ## Experience Admissions Associate @ Texas Rehabilitation Hospital of Fort Worth November Collaborated with physicians to create treatment plans and maintained patient admission records including insurance and status updates. Supported patients, families, and nursing staff by coordinating bed availability and facilitating transitions across departments. Managed referrals and admissions using EMR systems like Epic, MediTech, and Cerner. Performed scheduling, filing, communication, analyzed patient feedback, updated policies, and prepared reports to ensure efficient rehabilitation admissions. Nursing Unit Secretary @ Texas Rehabilitation Hospital of Keller July Generated correspondence letters, assisted visitors and callers, maintained compliance with healthcare regulations. Documented patient records in EMR systems, managed office supplies, performed clerical duties. Supported scheduling, coordinated tests and treatments, arranged admissions, transmitted medical records, collaborated with multidisciplinary teams, and assisted with onboarding new medical staff. Campus Technician @ Grapevine-Colleyville ISD April Installed, maintained, and troubleshot hardware and software. Provided technical support to students, teachers, and staff. Managed system updates, routine maintenance, setup of new equipment. Coordinated with vendors and IT teams for upgrades and security compliance. Documented procedures and trained users to utilize technology effectively. Patient Relations Specialist @ Mesa Springs April Managed voicemail volumes of 350-920 per shift for adolescent patients in 18 behavioral facilities nationwide. Transcribed and transmitted personal voicemails. Typing speed: 45 WPM. Clinical Concierge @ Bridgemoor Transitional Care April Ensured respectful treatment of patients, provided technical support including hardware installation and system documentation. Delivered administrative assistance such as data entry in EMR systems, patient chart management, scheduling, and coordinating transfers and diagnostic tests. Maintained communication with patients, families, and healthcare teams, ensured regulatory compliance, managed concierge desk operations, handled inquiries and phone communications, and collaborated with departments for smooth workflow. ## Education Tarrant County College District August Some College in Cybersecurity I plan to finish this degree. Arlington Heights High School August High School Diploma Portfolio not available.