# Healthcare Support Worker / IT Consultant Location United KingdomDesired Salary UnspecifiedWork preference Full TimeLinks Joined15 Feb 2026Field / Industry Software Engineering * SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) ## About Me I am an experienced and multidisciplinary professional with over 17 years of success spanning Information Technology, Software Development, Healthcare Support, and Academic Leadership. I excel at integrating technical expertise with compassionate care, delivering innovative digital solutions while maintaining a patient-first philosophy in healthcare settings. My skills include leading cross-functional teams, developing enterprise-level applications, managing high-stakes academic programs, and fostering inclusive, ethical, and secure environments. I am renowned for strategic problem-solving, empathetic leadership, and a passion for continuous improvement through data-driven insights. I have a strong background in IT governance, cloud computing, cybersecurity, and full-stack software engineering, combined with hands-on experience in healthcare operations and patient-centered support. In my healthcare roles, I provide exceptional personal care and emotional support to elderly and disabled individuals, assisting with mobility, hygiene, medication administration, and nutritional needs while ensuring dignity and independence. I communicate effectively with healthcare professionals to optimize care plans and maintain accurate documentation. As an academic leader and IT consultant, I have directed academic and IT operations for large institutions, overseeing curriculum development, faculty training, and compliance with academic standards. I have designed scalable IT systems, conducted software trainings, and consulted on enterprise technology transformation projects. I am seeking a dynamic opportunity where I can contribute both IT excellence and human-centered healthcare delivery, leveraging my diverse skill set to make a meaningful impact. ## Skills ### [Project Management](https://jobicy.com/community?skill_filter=Project+Management.md)[Python](https://jobicy.com/community?skill_filter=Python.md)[SQL](https://jobicy.com/community?skill_filter=SQL.md)[AWS](https://jobicy.com/community?skill_filter=AWS.md)[Risk Management](https://jobicy.com/community?skill_filter=Risk+Management.md)[Software Development](https://jobicy.com/community?skill_filter=Software+Development.md)[Git](https://jobicy.com/community?skill_filter=Git.md)[Troubleshooting](https://jobicy.com/community?skill_filter=Troubleshooting.md)[Data Analytics](https://jobicy.com/community?skill_filter=Data+Analytics.md)[Technical Support](https://jobicy.com/community?skill_filter=Technical+Support.md)[Quality Assurance](https://jobicy.com/community?skill_filter=Quality+Assurance.md)[Scrum](https://jobicy.com/community?skill_filter=Scrum.md)[GDPR](https://jobicy.com/community?skill_filter=GDPR.md)[Curriculum Development](https://jobicy.com/community?skill_filter=Curriculum+Development.md)[Windows Server](https://jobicy.com/community?skill_filter=Windows+Server.md) ## Education University of Education, Winneba, Ghana 2010 - 2013 Bachelor of Science in Information Technology IPMC Training, Accra, Ghana 2006 Diploma in Hardware & Networking Thompson Education Direct, USA 2003 Diploma in Telecommunication Development Akwatia Technical Institute, Ghana 1999 Certificate in Electrical Installation ## Experience Healthcare Support Worker @ Newcross Healthcare Solutions Jun 2024 - Present Provide exceptional personal care and emotional support to elderly and disabled individuals in both domiciliary and clinical settings. Assist patients with mobility, hygiene, medication administration, and nutritional needs while ensuring their dignity and independence. Communicate closely with healthcare professionals to report changes and optimize care plans using accurate documentation and monitoring. Healthcare Assistant @ Bridgepoint Alliance LTD September 2023 - Present Assisting clients with bathing, dressing, and toileting. Helping with mobility and transfers. Providing assistance with eating and drinking. Monitoring vital signs, such as temperature, blood pressure, and pulse. Observing and reporting any changes in a client's condition. Administering medication as directed by a healthcare professional. Assisting with light housekeeping duties, such as laundry and cleaning. Preparing meals and snacks. Running errands, such as grocery shopping. Providing emotional support and companionship to clients. Engaging clients in social activities and hobbies. Accompanying clients to appointments and outings. Maintaining accurate and up-to-date records of client care. Reporting any concerns or incidents to the appropriate supervisor. Healthcare Assistant @ Spectrum Continuing Care February 2024 - Present Assisting patients with personal hygiene, including bathing, dressing, and oral care. Helping patients with mobility, transfers, and positioning. Assisting with feeding and hydration. Monitoring and recording vital signs (temperature, blood pressure, pulse, respiration). Observing and documenting changes in patients' physical, mental, and emotional condition. Reporting any concerns to registered nurses or other healthcare professionals. Assisting patients with prescribed exercises and therapies. Encouraging patient participation in recreational activities. Maintaining a clean, safe, and comfortable environment for patients. Ensuring equipment is clean and in good working order. Communicating effectively with patients, families, and healthcare team members. Maintaining accurate and timely documentation of patient care. Following individualized care plans developed by healthcare professionals. Providing care in accordance with established policies and procedures. Head of Academics & IT Consultant @ IPMC College of Technology Consult Aug 2014 - Sep 2023 Directed academic and IT operations, managing over 10,000 students and faculty in a technology-focused environment. Oversaw curriculum development, faculty training, quality assurance, and compliance with national and international academic standards. Designed and implemented scalable IT systems, conducted software trainings, and consulted for enterprise technology transformation projects. IT Consultant @ Worldedutech IT Consult Aug 2012 - Sep 2023 Meeting with clients to discuss their IT needs. Analyzing existing IT systems and identifying areas for improvement. Developing IT strategies and roadmaps. Recommending hardware, software, and system upgrades. Managing IT projects from start to finish. Providing technical support and troubleshooting. Creating documentation and training materials. Staying up-to-date with the latest IT trends and technologies. Senior Software Engineering Trainer @ IPMC College of Technology Jan 2006 - Oct 2012 Delivered advanced technical courses in software development, cybersecurity, and systems architecture for tertiary-level students. Developed comprehensive training materials, executed lab exercises, and evaluated student performance to ensure academic excellence. Introduced agile methodologies and version control (Git) to align training with industry trends. Healthcare Assistant (Multiple Agencies) @ BridgePoint Alliance LTD, Halo Staffing – UK Sep 2023 - Present Supported clients in residential and clinical settings with daily living activities including toileting, dressing, feeding, and mobility aid. Maintained high levels of hygiene, monitored vital signs, and ensured timely reporting of clinical observations. Played a key role in end-of-life care, dementia management, and holistic support for vulnerable individuals.