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# Office Support Professional

Location United StatesDesired Salary 16 -  USD/hourlyWork preference Full TimeLinks Joined18 Mar 2026Field / Industry Admin & Virtual Assistant

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)

## About Me

I am a detail-oriented Office Support professional with over 15 years of experience in administrative support, front-desk operations, customer service, and data management. Throughout my career, I have demonstrated a proven ability to manage high-volume phone lines, schedule appointments, maintain accurate records, and communicate effectively with clients, families, and staff. I am known for my positive attitude, strong multitasking skills, and quick adoption of new software systems.

My experience spans various roles including secretary, receptionist, front desk associate, and customer service positions. I have worked in fast-paced environments where attention to detail and organization were critical to success. I am proficient in managing multi-line phone systems, coordinating schedules, and supporting daily business operations.

I have a strong background in data entry and reporting, filing, scanning, and records management. I am comfortable using G Suite applications such as Docs, Sheets, Gmail, and Drive, as well as Microsoft Word and Excel. I also have basic exposure to QuickBooks and am capable of handling registration and intake support tasks.

In my previous roles, I have consistently maintained organized work areas, adhered to safety guidelines, and fostered positive professional environments through courteous communication and reliable administrative support. I am adept at collaborating with team members to improve workflow and job completion times.

I am seeking to leverage my extensive administrative and customer service experience to contribute effectively to an office support or administrative role. I am committed to maintaining high standards of professionalism and efficiency in all tasks I undertake.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Time Management](https://jobicy.com/talent/time-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Zoom](https://jobicy.com/talent/zoom.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Help Desk](https://jobicy.com/talent/help-desk.md)[Fast Learner](https://jobicy.com/talent/fast-learner.md)[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)

## Education

Harris School of Business – Linwood, NJ  February 2007 - November 2007  Certificate in Computerized Accounting Technology

GPA: 3.4

## Experience

Crew Member, Cleaning Services @ Golden Touch Cleaning  January 2025 - August 2025 Delivered high-quality cleaning services for residential homes, offices, and small businesses, consistently meeting client expectations for cleanliness and professionalism. Performed detailed cleaning tasks including dusting, vacuuming, mopping, surface sanitization, and waste removal, ensuring compliance with safety standards. Collaborated with team members to complete assignments efficiently and on schedule, improving daily workflow and job completion times. Maintained organized work areas and adhered to safety guidelines to reduce risks and maintain service quality.

Secretary @ Matthew Q. Construction LLC  November 2007 - December 2024 Managed multi-line phone systems, greeting clients, vendors, and contractors while directing calls and messages accurately and professionally. Coordinated schedules, appointments, and project communications, supporting daily business operations and leadership needs. Entered, updated, and maintained records using office software, improving data accuracy and reducing administrative errors. Communicated instructions and project updates between office staff, contractors, and service providers to ensure smooth operations. Maintained organized digital and physical filing systems, improving document retrieval and compliance. Fostered a positive, professional office environment through courteous communication and reliable administrative support.

Receptionist / Front Desk Associate @ H&R Block  Seasonal Position Served as the first point of contact for clients, answering phones, greeting visitors, and directing inquiries efficiently during high-volume tax seasons. Scheduled client appointments and managed daily calendars to maximize office efficiency and minimize wait times. Assisted clients with intake forms, basic documentation, and check-in procedures, ensuring accuracy and confidentiality. Entered client information into internal systems with a high level of attention to detail, supporting accurate tax preparation workflows. Maintained organized front-desk operations, files, and client records in a fast-paced environment.

Cashier / Customer Service @ McDonald’s  April 2003 - November 2007 Delivered friendly, efficient customer service in a high-volume environment, handling cash, credit, and electronic payments accurately. Maintained balanced cash drawers with minimal discrepancies at the end of each shift. Proactively reduced customer wait times by opening additional registers during peak periods. Trained and mentored new employees on cashier procedures and customer service standards, improving team productivity.