Merkeisha Fanus

# Customer Service Representative

Location Saint LuciaDesired Salary 4 -  USD/hourlyWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a detailed oriented and customer focused professional with experience in hospitality. I have a proven ability to work efficiently in fast paced environments, maintain high standards, and deliver excellent customer service experiences. I possess strong communication, teamwork, and problem solving skills, and I am committed to continuous learning and professional growth. Throughout my career, I have developed expertise in customer service and client support, verbal and written communication, and team collaboration. I am adept at managing time effectively and paying close attention to detail. I also have experience in sales support and product knowledge, which helps me assist customers better. I am passionate about building rapport with customers through clear communication and professionalism. I strive to provide accurate information about products and services to support customer decision-making. My goal is to resolve issues efficiently and improve customer satisfaction consistently.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)

## Experience

Customer Service Representative @ Itel International  Year plus Cold calling; 60-100 dials per hour; Responded to customer inquiries and service requests via phone and digital channels; Provided accurate information about the products and services to support customer decision-making; Built rapport with customers through clear communication and professionalism; Demonstrated strong product knowledge to resolve issues efficiently and improve customer satisfaction.

## Education

Beane Field Comprehensive Secondary School  Sep2014 - Jul2019  Diploma

Portfolio not available.