Skill Assessments This user has not passed any tests yet Languages French - Native or Bilingual English - Advanced People also viewed * [![Vaibhav Bairagi](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72788_1785161671.jpg) Vaibhav Bairagi IT Operations Manager / Technical Support Engineer](https://jobicy.com/u/id72788.md) * [![Imran Ahmed](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_67798_1785145695.jpg) Imran Ahmed Operations and Administration Manager](https://jobicy.com/u/id67798.md) * [![Angela Venegas](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72681_1785126612.jpg) Angela Venegas Customer Support & Client Relations Professional](https://jobicy.com/u/id72681.md) * [![Derlis Aguilera](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71687_1784657820.jpg) Derlis Aguilera Ecommerce Manager](https://jobicy.com/u/id71687.md) * [![Kevin Bruce](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71219_1784292661.jpg) Kevin Bruce E-Commerce Operations Manager](https://jobicy.com/u/id71219.md) * [![Milley Geren](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72525_1785065595.jpg) Milley Geren Store Manager](https://jobicy.com/u/id72525.md) * [![Mohamed Abdullahi](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_67923_1785055617.jpg) Mohamed Abdullahi Manager](https://jobicy.com/u/id67923.md) * [![Natasha Black](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71061_1784165510.jpg) Natasha Black Operational Excellence and Business Transformation Manager](https://jobicy.com/u/id71061.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am a sales manager and account executive with more than 15 years of experience across B2B and B2C environments. I have led sales, customer operations, and performance management teams in France, Portugal, Greece, Spain, the UK, and Austria, often in remote and multicultural settings. My background includes portfolio development, sales coaching, KPI-driven management, and team leadership for groups of up to 30 agents. I have worked across cybersecurity, financial services, trading, real estate, debt collection, and public administration, building a broad commercial perspective. I am comfortable managing pipelines, forecasting results, improving processes, and supporting teams through coaching, onboarding, and operational follow-up. I am looking for a remote or flexible sales leadership opportunity where I can contribute to growth, team performance, and customer success. ## Skills ### [Negotiation](https://jobicy.com/talent/negotiation.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Reporting](https://jobicy.com/talent/reporting.md)[Training](https://jobicy.com/talent/training.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Cybersecurity](https://jobicy.com/talent/cybersecurity.md)[Forecasting](https://jobicy.com/talent/forecasting.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Performance Management](https://jobicy.com/talent/performance-management.md)[B2B Sales](https://jobicy.com/talent/b2b-sales.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Sales Management](https://jobicy.com/talent/sales-management.md)[Market Development](https://jobicy.com/talent/market-development.md)[Conversion Rate Optimization](https://jobicy.com/talent/conversion-rate-optimization.md)[Financial Products](https://jobicy.com/talent/financial-products.md)[SLA](https://jobicy.com/talent/sla.md)[B2C Sales](https://jobicy.com/talent/b2c-sales.md)[Customer Operations](https://jobicy.com/talent/customer-operations.md)[Trading](https://jobicy.com/talent/trading.md)[NPS](https://jobicy.com/talent/nps.md)[Debt Collection](https://jobicy.com/talent/debt-collection.md)[Sales Coaching](https://jobicy.com/talent/sales-coaching.md)[AHT](https://jobicy.com/talent/aht.md) ## Tech Stack & Tools ### Marketing and Sales Tools [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md) ## Experience Account Manager @ Veebeedee / TD SYNNEX (Cisco Star Security) Jan 2024 - Oct 2025 I sold the full Cisco cybersecurity portfolio to B2B clients. I managed and developed customer portfolios, organized product demos, and delivered cybersecurity awareness sessions. I also tracked the sales pipeline and forecasting results, contributing to consistent growth on assigned accounts. Debt Collection – B2B & B2C @ Talent World Group Sep 2022 - Sep 2023 I managed recovery activities for unpaid equipment and insurance contracts. I negotiated payment solutions and resolved disputes with customers. I achieved strong recovery rates on the cases assigned to me. 1st Line Manager / Supervisor @ Teleperformance Jan 2017 - Jan 2022 I led sales and customer service teams for major international brands including Apple, Accor, and Domestic & General. I coached teams of 15 to 30 agents on motivation, process improvement, sales techniques, and KPI performance. I also monitored quality, sales results, and customer experience, while preparing reports, dashboards, and action plans. I supported onboarding, e-learning, and real-time operations, and improved Zendesk workflows and technical processes. Sales Director @ VASD INVEST Dec 2014 - Jan 2017 I managed a sales team focused on financial investment products. I negotiated contracts, spreads, and trading conditions with partners, while also collecting and managing investment funds in compliance with requirements. I conducted client meetings, portfolio follow-up, reporting, and training sessions on trading and financial products. Broker @ RMB Rare Metal Brokers (CEAF Vienna) Oct 2013 - Nov 2014 I managed an international client portfolio and sold rare earth metals and precious stones. I developed new markets and maintained price monitoring to support commercial decisions. This role strengthened my ability to work in specialized markets and manage client relationships across borders. Administrative Agent @ French Public Service Jan 2011 - Jan 2013 I handled front-office reception, data management, and order verification. I also managed inbound calls and coordinated with internal and external services. This experience strengthened my administrative, communication, and operational support skills. Regional Sales Manager @ IFB Jan 2008 - Jan 2011 I developed a high-end client portfolio and sold financial solutions. I conducted tax optimization studies with legal and real estate partners, while prospecting and advising clients. This was a commission-based independent mandate focused on commercial development and client advisory. Interim @ Logistics / Sales Interim Missions Jan 1997 - Jan 2008 I completed a variety of short-term missions in sales and logistics across France. These assignments helped me build adaptability, commercial discipline, and operational flexibility. They also provided early experience in customer-facing and business support environments. ## Education Oréa Jan 1997 - Jan 1999 Bachelor, Sales Bachelor studies in sales focused on commercial techniques and business development. Montjoux Tech School Jan 1994 - Jan 1996 Electronic Technical Degree, Electronics Technical education in electronics and related technical fundamentals. IFB Toulouse Jan 2008 - Jan 2008 Certification, Financial Engineering Professional certification in financial engineering. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.