# Responsable d'agence

Location FranceDesired Salary UnspecifiedWork preference Full TimeLinksNot setJoined5 May 2026Field / Industry HR & Recruiting

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  French -

Report
[Overview](#overview)

## About Me

I am a dynamic Cheffe de Service Educatif with over 7 years of experience in managing and coordinating services. I have expertise in logistics and team management, with a solid understanding of the institutional framework in Mayotte. I have successfully organized educational services and implemented effective projects. I am skilled at managing emergency situations and working within multidisciplinary teams.

Throughout my career, I have directed and coordinated teams of up to 45 collaborators, ensuring harmony and efficiency within the team. I have developed strategic planning for work schedules to maximize productivity and strengthened partnership networks to optimize resources and interventions. I am adept at responding effectively to project calls, increasing funding opportunities.

I have experience teaching social policy to BTS ESF / SP3S students, organizing mock exams, and serving as a jury member for oral exams. I have organized and managed multiple living and reception centers, ensuring safe and adapted environments. I have implemented GAPP for coordinator educators to optimize intervention management.

Previously, I worked as a social service assistant, developing and implementing collective actions to improve access to social services and providing social support related to housing to facilitate individual reintegration. I have also completed an internship as a Cheffe de Service, managing schedules, updating service projects, and ensuring quality service at all stages.

My education includes advanced studies in social work and management, with research focused on the impact of institutional dysfunctions on quality of work life and support for family caregivers. I possess strong skills in management, coordination, project management, analysis, and adaptation, with a good resistance to stress and technical competencies in the social sector.

## Skills

### [Leadership](https://jobicy.com/talent/leadership.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Canva](https://jobicy.com/talent/canva.md)[Business Management](https://jobicy.com/talent/business-management.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Career Management](https://jobicy.com/talent/career-management.md)

## Education

ANDESI Paris  10/2018 - 06/2020  Maître (Bac+5) CAFERUIS

Mémoire sur l'impact des dysfonctionnements institutionnels sur la QVT

ETSR Paris  09/2011 - 07/2014  Baccalauréat (Bac+3) DEASS

Mémoire sur l'aide aux aidants familiaux

Université Panthéon Assas  10/2008 - 09/2011  Licence de droit

Lycée Emile Dubois Paris  09/2004 - 07/2007  BAC sciences médico-sociales

## Experience

Chef de service éducatif - Prévention spécialisée ASE @ Association FAHAMOU MAECHA  09/2023 - 12/2024 Diriger et coordonner un service de 30 éducateurs, assurant l'harmonie et l'efficacité au sein de l'équipe. Élaborer une planification stratégique des temps de travail pour maximiser la productivité. Formaliser et renforcer le réseau partenarial pour optimiser les ressources et les interventions. Répondre efficacement à des appels à projets, augmentant les opportunités de financement.

Enseignante (remplacement congé maternité) @ LPO BANDRELE-Mayotte  02/2023 - 06/2023 Transmettre les connaissances des politiques sociales pour les BTS ESF / SP3S, favorisant la compréhension chez les étudiants. Concevoir et organiser le bac blanc pour préparer efficacement les lycéens aux examens. Membre du jury du grand oral au bac, évaluant les compétences orales des candidats.

Chef de service éducatif - Placement ASE @ Association MESSO - Mayotte  09/2021 - 12/2022 Organiser et gérer 5 Lieux de Vie et d'Accueil, assurant un environnement sûr et adapté. Encadrer une équipe de 45 collaborateurs, favorisant un climat de travail positif et productif. Garantir la continuité du service, même en périodes de forte demande. Mis en place des GAPP pour les éducateurs coordinateurs, optimisant ainsi la gestion des interventions.

Assistant de service social @ Association relais habitat Paris  06/2014 - 08/2021 Élaborer et mettre en œuvre des actions collectives, améliorant l'accès aux services sociaux. Proposer un accompagnement social lié au logement, facilitant la réinsertion des individus.

Chef de service sur scène @ FAM La pointe du lac Créteil  05/2019 - 08/2019 Gérer efficacement les plannings pour garantir une organisation optimale des ressources. Actualiser le projet de service, intégrant des feedbacks pour l'amélioration continue. Assurer la qualité de service à toutes les étapes, respectant les normes en vigueur.