Liliana Ortega

# Administrativa | Backoffice | Atención al Cliente

Location ArgentinaDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Spanish -

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[Overview](#overview)

## About Me

I am a professional administrative assistant with over 4 years of experience in operations management, document control, and customer service. I excel in organization, accuracy in handling information, and efficient problem resolution. I work comfortably in environments that require focus, methodology, and responsibility. I am committed to quality work, punctuality, and continuous learning. I am available immediately to join a new team.

Throughout my career, I have managed comprehensive administrative tasks including opening and closing daily cash registers, processing national and international transfers involving high volumes of money, and maintaining operational documentation. I have experience resolving customer inquiries and complaints with a focus on customer satisfaction.

I am proficient in corporate tools such as Service Now, Okta, Zeus, and Microsoft Office. I have coordinated daily team tasks and trained new members, ensuring smooth operations and knowledge transfer.

My previous roles include cashier and sales positions where I provided personalized customer service, managed sales operations, and trained new employees in cash handling and customer attention processes.

I am fluent in Spanish and have intermediate proficiency in English. I am eager to contribute my skills and dedication to a dynamic work environment.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Operations Management](https://jobicy.com/talent/operations-management.md)

## Education

Secundaria Don César Gascón  2003 - 2006  High School Diploma in Economics and Organizational Management

## Experience

Administrativa / Encargada de Local @ Servicio Electrónico de Pagos S.A. — Western Union  2023 - 2025 Managed comprehensive administrative tasks including opening, closing, and daily cash reconciliation. Processed national and international transfers handling high volumes of money. Registered, controlled, and archived operational documentation. Resolved customer inquiries and complaints focusing on customer satisfaction. Used corporate tools such as Service Now, Okta, Zeus, and Microsoft Office. Coordinated daily team tasks and trained new members.

Cajera Administrativa @ Giniamo S.A. — Mayorista El Gauchito  2025 - 2026 Handled opening and closing of cash register, POS system operation, and daily sales reconciliation. Provided customer service to wholesale clients and followed up on sales operations.

Vendedora / Cajera @ Librería Luro  2022 - 2023 Provided personalized customer service, prepared and invoiced orders. Trained new employees in cash handling and customer service processes.