# Data & Operations Analyst Location ItalyDesired Salary UnspecifiedWork preference Full TimeLinksNot setJoined25 May 2026Field / Industry Product & Operations * SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: Arabic - English - French - Italian - Report [Overview](#overview) ## About Me I am a trilingual analyst fluent in Italian, English, and Albanian, with over 10 years of experience managing data, reporting, and operational processes within EU-funded social programs. Throughout my career, I have developed a strong expertise in handling complex datasets related to FSE, FER, and FAMI projects, including budget tracking, compliance reporting, and stakeholder documentation. My work has consistently ensured data accuracy and compliance with regional and EU reporting standards. Currently, I am transitioning into Data & Business Intelligence analysis, gaining hands-on experience with Power BI, Excel, and data visualization techniques. I bring a unique combination of structured analytical thinking, cross-cultural communication, and project coordination skills to every role I undertake. I have a proven track record of designing and delivering training workshops, coordinating documentation for validation processes, and facilitating stakeholder communication. My professional experience includes managing operational databases, compiling structured profiles using EU Skill Tool Profile, and coordinating socio-labor inclusion pathways for beneficiaries of international protection. I have also supported administrative and accounting functions, ensuring smooth operations and compliance with grant reporting standards. I am passionate about leveraging data to improve program outcomes and support decision-making processes. I thrive in remote work environments and enjoy collaborating with diverse teams across cultural and linguistic backgrounds. My soft skills include cross-cultural communication, stakeholder coordination, and training facilitation, which complement my technical abilities. I am eager to continue developing my skills in data analysis and business intelligence, contributing to impactful projects that promote social inclusion and operational excellence. With a solid foundation in EU project management and compliance, I am confident in my ability to deliver high-quality results and support organizational goals effectively. ## Skills ### [Data Analysis](https://jobicy.com/talent/data-analysis.md)[Reporting](https://jobicy.com/talent/reporting.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Database Management](https://jobicy.com/talent/database-management.md)[Office Management](https://jobicy.com/talent/office-management.md) ## Education Solidarietà Caritas Onlus Jan 2016 - May 2016 Professional Qualification in Social Education Technician 600 hours; competencies in needs analysis, group facilitation, project evaluation, and case management methodology. La Base di San Lorenzo Oct 2012 - Sep 2013 Professional Qualification in Administrative Operations & Procedures 900 hours plus 300 hours internship; administrative processes, accounting fundamentals, office management, and database operations. CESVOT & University of Florence — Faculty of Law Mar 2014 - May 2014 Certificate in Project Design & Management 48 hours; EU project formulation, Gantt planning, budget design, cost reporting, and monitoring/evaluation frameworks. Cambridge English Jun 2011 B2 Certificate with Awards Tirana, Albania 2001 High School Diploma IFOA Bologna Jul 2024 - Oct 2024 Data Analysis & Visualization Data Analysis & Visualization — 800h Professional Training Certificate, IFOA Bologna (Regione Emilia-Romagna accredited), 2024. Includes 280h company internship. ## Experience Employment Orientation Specialist & Data Officer @ Fondazione Solidarietà Caritas Onlus Jan 2018 - Present Managed and updated operational databases tracking beneficiary progress across EU-funded projects (POR FSE 2014–2020, FAMI), ensuring data accuracy and compliance with regional reporting requirements. Compiled structured profiles using the EU Skill Tool Profile platform, translating qualitative assessments into standardized data formats for regional validation. Designed and delivered training workshops on employment orientation for 50+ participants; tracked attendance, outcomes, and KPIs for project reporting. Coordinated documentation and evidence collection for ADA (Regional Skills Framework) validation processes across multiple cohorts. Integration Operator & Administrative Data Officer @ Fondazione Solidarietà Caritas Onlus Jan 2016 - Jan 2018 Processed and managed financial records and rendiconti for EU social inclusion projects funded by FSE and FER (Ministry of Interior), ensuring compliance with grant reporting standards. Maintained and updated internal databases for immigration and refugee integration programs across multiple CAS centers (Calenzano, Sesto Fiorentino, Villa Pepi). Conducted needs assessments and produced structured reports for program evaluation and funder documentation. Employment Advisor @ Consorzio Mestieri Toscana Jan 2017 - Apr 2018 Provided employment advisory services at multiple CPI locations (Parterre, Scandicci, Isolotto, Borgo San Lorenzo), maintaining accurate case records for each client. Tracked job placement outcomes and compiled operational data for agency reporting. FER Passport Project Operator @ Fondazione Solidarietà Caritas Onlus Jul 2014 - Jun 2015 Coordinated socio-labor inclusion pathways for international protection beneficiaries; managed case files and progress tracking across two provinces. Compiled and submitted administrative rendiconti for FER-funded projects, working with financial data and compliance documentation. Administrative & Accounting Assistant @ Equoidea S.C.S. ONLUS Jan 2008 - Sep 2009 Supported hotel management operations including supplier management, administrative coordination, and financial record-keeping.