Marshane Darragh # Business Management Professional Location United StatesDesired Salary 20 - USD/hourlyWork preference Full TimeLinksNot setStatus Actively looking Field / Industry Customer Success * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) ## About Me I am an experienced professional specializing in small business operations, customer relations, and sales leadership. Over the years, I have developed a strong background in managing budgets and staff, which has enabled me to build lasting relationships, negotiate contracts effectively, and deliver exceptional customer service. I am eager to leverage my skills in Business Management to support and grow a new team. My professional experience is detail-oriented and focused on strategic planning, cost optimization, and team leadership. I have a proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. I pride myself on my exceptional problem-solving and communication skills, which allow me to motivate and lead teams to success. Highly organized, proactive, and results-oriented, I bring experience in financial management, organizational development, and operational excellence. I have managed daily operations related to customer service, inventory management, and marketing, ensuring high standards through quality assurance checks. Throughout my career, I have negotiated contracts and agreements with wholesale partners, vendors, and customers, while also handling payroll, accounts payable, accounts receivable, and B2B sales. I have built a successful business from the ground up, demonstrating my entrepreneurial spirit and dedication. My background also includes real estate experience as a Military Relocation Professional, where I demonstrated strong negotiation skills, excellent communication, and the ability to build long-term client relationships. I am committed to transparency, truth, and trust in all my professional dealings. In addition to my professional work, I have volunteered as a firefighter and participated in emergency management teams, which has further developed my leadership and teamwork skills. I am continuously seeking opportunities to grow and contribute positively to any organization I am part of. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Business Development](https://jobicy.com/talent/business-development.md)[Relationship Building](https://jobicy.com/talent/relationship-building.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Networking](https://jobicy.com/talent/networking.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Marketing](https://jobicy.com/talent/marketing.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Contract Negotiation](https://jobicy.com/talent/contract-negotiation.md) ## Education US Career Institute, Fort Collins, CO 2025 - 2026 Veterinary Assistant License Delta Epsilon Tau International Honor Society; 2025 and 2026 Honor Roll Kaplan University, Davenport, IA Aug 2010 - May 2012 Bachelor of Science in Clinical Psychology GPA 3.21; 85 Credits earned; Dean's List 2010 & 2011; Honor Roll 2010 & 2011 ## Experience Owner @ WearnTN Jan 2025 - Present Manage daily operations related to customer service, inventory management, and marketing. Maintain high standards of customer service through quality assurance checks. Negotiate contracts and agreements with wholesale partners, vendors, and customers. Run payroll, handle accounts payable, accounts receivable, and B2B sales. Owner/ Buyer/ Logistics/ Sales @ InShane Antiques LLC, Midlothian, TX May 2020 - Dec 2023 Negotiated contracts and agreements with business partners, vendors, and customers. Managed budgets by forecasting expenses and revenues. Developed print advertising, social media campaigns, and networking events. Built a $350,000/year business from a hobby without a physical store. Managed logistics for delivery across the US and Canada with white glove service. Hired skilled personnel. Defined strategic plans and kept business on track. Realtor, MRP (Military Relocation Professional) @ C21 Jul 2016 - Aug 2020 Negotiated real estate deals for clients who could not see properties in person. Provided excellent communication and interpersonal skills. Built long-term client relationships through transparency, truth, and trust. Built brand through self-advertisement and referrals. Collaborated with lenders, title companies, inspectors, and attorneys. Performed administrative tasks including scheduling and preparing open houses. Conducted comparative market analysis. Monitored regulatory changes to ensure compliance.