![joel escartin](https://jobicy.com/react/themes/app/images/avatar.jpg)
joel escartin

# Branch Supervisor

Open to offers · Member since 9 Jun 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationSan Isidro, Talibon, Bohol, PhilippinesDesired salaryUnspecifiedWork preferenceOn-site / Full TimeExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a creative problem solver with experience in customer service relations, sales management, and branch operations. I have built my career around meeting and exceeding branch goals while maintaining a strong focus on service quality and team performance.

I am highly detail-oriented, organized, and dependable, and I am comfortable managing multiple priorities in fast-paced environments. I bring a positive attitude to my work and I am willing to take on added responsibilities to help my team succeed.

My background includes leadership and program management responsibilities, along with hands-on experience in credit and collection work. I have developed a tactical, strategic approach to decision-making and I am able to adapt quickly to changing business needs.

I value teamwork, accountability, and continuous improvement. I have also attended trainings in financial literacy, supervisory performance, time management, personality development, and train-the-trainers development, which strengthened my professional foundation.

I am passionate about contributing to an organization where I can support operations, improve processes, and help drive positive outcomes. I am open to opportunities where I can apply my supervisory experience and customer-focused mindset.

## Skills

7 capabilities[Customer Service](https://jobicy.com/talent/customer-service.md)[Leadership](https://jobicy.com/talent/leadership.md)[Program Management](https://jobicy.com/talent/program-management.md)[Sales Management](https://jobicy.com/talent/sales-management.md)[Strategic Thinking](https://jobicy.com/talent/strategic-thinking.md)[Team Management](https://jobicy.com/talent/team-management.md)[Time Management](https://jobicy.com/talent/time-management.md)

## Experience

Career history

### Branch Supervisor · Rafi Micro Finance Inc.

Jun 2022 – Jun 2024I supervised branch operations and supported the achievement of branch goals. My role required strong customer service, sales management, and team leadership skills.

I handled multiple responsibilities, maintained an organized workflow, and contributed to positive branch performance. I also applied a detail-oriented and tactical approach to decision-making in daily operations.

### Branch Supervisor Trainee · Rafi Micro Finance Inc.

Feb 2022 – Jun 2022I supported branch supervision activities while learning operational processes and leadership responsibilities. This role helped me strengthen my supervisory and program management capabilities.

I worked closely with the team to ensure smooth branch operations and to help meet performance targets.

### Trust Staff · Rafi Micro Finance Inc.

Aug 2018 – Feb 2022I performed trust staff responsibilities in support of branch operations. The role involved customer interaction, credit and collection-related tasks, and maintaining dependable service.

This experience helped me build a strong foundation in customer relations, operational discipline, and teamwork.

## Education

Learning history

### Cagayan Capitol College

2004 – 2005Undergraduate, ACT

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