# Senior Automotive Commercial Manager Location BrazilDesired Salary UnspecifiedWork preference Full TimeLinks Joined15 Jun 2026Field / Industry Customer Success * SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Portuguese - Spanish - Report [Overview](#overview) ## About Me I am a Senior Automotive Commercial Manager with over 14 years of experience working within the Toyota dealership network, a globally recognized benchmark for quality and operational excellence. My expertise lies in after-sales, automotive parts management, and commercial operations across both B2B and B2C markets. Since 2021, I have been leading operations in automotive parts for light and heavy vehicles, focusing on revenue growth, inventory optimization, and customer retention. I have a proven ability to manage teams, expand business networks, and drive performance in competitive environments. My international academic exposure includes business modules in the USA and Japan, which have enriched my global perspective and strategic approach. I am recognized for delivering consistent business results and driving operational improvements. Throughout my career, I have coordinated commercial operations, strengthened distributor relationships, and identified new business opportunities to support market expansion. I have managed branch and regional operations, focusing on revenue performance, operational efficiency, and customer relationship management. I have also worked as a business consultant, delivering leadership training and management support to improve organizational performance. My experience includes marketing and public relations management, used car operations, after-sales management, and dealership general management. I am skilled in implementing Kaizen methodologies to improve processes and operational efficiency, and I have a strong background in financial and administrative functions within automotive businesses. I am committed to continuous learning and professional development, having completed numerous courses in coaching, leadership, logistics, and business relations. I am fluent in English and Spanish at an intermediate level and proficient in various computer systems and digital platforms relevant to automotive commercial management. I am passionate about driving business growth, optimizing operations, and fostering high-performing teams in the automotive sector. ## Skills ### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Leadership](https://jobicy.com/talent/leadership.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Marketing](https://jobicy.com/talent/marketing.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Sales Management](https://jobicy.com/talent/sales-management.md)[Marketing Strategy](https://jobicy.com/talent/marketing-strategy.md)[Social Media](https://jobicy.com/talent/social-media.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Event Management](https://jobicy.com/talent/event-management.md)[HR](https://jobicy.com/talent/hr.md)[Google Docs](https://jobicy.com/talent/google-docs.md)[Employee Relations](https://jobicy.com/talent/employee-relations.md)[Influencer Marketing](https://jobicy.com/talent/influencer-marketing.md)[Public Relations](https://jobicy.com/talent/public-relations.md)[Email](https://jobicy.com/talent/email.md)[Financial Accounting](https://jobicy.com/talent/financial-accounting.md) ## Education Estácio de Sá College 2005 - 2010 Bachelor of Social Communication, Major in Advertising and Public Relations Insper - SP 2011 - 2013 MBA in Business Administration Toyota Dealer Management Program with two modules abroad, one in Los Angeles and the final in Japan with a thesis presentation ## Experience Sales Coordinator @ Pellegrino Auto Parts Distributor 2025 - Present Coordinate commercial operations in the automotive parts segment, supporting consistent sales growth; Strengthen distributor relationships and expand market presence; Identify and develop new business opportunities to support market expansion Branch Manager @ JS Peças Network Oct 2023 - Feb 2025 Managed branch operations with focus on revenue performance and operational efficiency; Led and developed a high-performing team, improving productivity and service quality; Optimized inventory management and strengthened customer relationships Regional Commercial Manager @ Brasil Autocenter Bosch Car Service 2023 Oversaw regional commercial performance, enhancing market positioning and partner engagement; Strengthened relationships with service providers and key stakeholders; Supported expansion strategies and improved regional sales performance Commercial Manager @ Grupo Fortbras 2021 - 2023 Led commercial operations across multiple units, driving consistent revenue growth; Strengthened B2B and B2C strategies, improving customer retention and market presence; Optimized inventory processes, reducing inefficiencies and improving availability; Managed cross-functional teams, fostering high performance and operational excellence Business Consultant @ Lúmen Business Consulting 2020 - 2021 Delivered consulting projects focused on leadership development and organizational performance; Conducted training programs to improve team efficiency and engagement; Supported companies in structuring management processes and HR strategies Marketing and Public Relations Manager @ Imperial Toyota 2010 - 2019 Led marketing strategies and public relations initiatives, strengthening brand positioning and customer engagement; Managed communication channels and campaigns, improving visibility and customer experience; Supported business continuity and transition processes during the closure of the dealership group Used Car Manager @ Imperial Toyota 2019 Managed used vehicle operations, improving sales performance and inventory turnover; Strengthened negotiation strategies and enhanced customer satisfaction; Optimized pricing and stock management processes After Sales Manager @ Imperial Toyota 2015 - 2019 Led after-sales operations, significantly improving customer retention and service quality; Strengthened client relationships and increased loyalty through service excellence; Coordinated teams and optimized service processes for better operational performance General Manager @ Chery Gecon Dealership 2014 - 2015 Managed overall dealership operations, including sales, team leadership, and customer experience; Drove business performance and operational organization in a competitive environment; Led strategic planning and execution across departments Sales Quality Manager | Kaizen Leader @ Imperial Toyota 2010 - 2014 Implemented Kaizen methodologies, improving processes and operational efficiency; Enhanced service quality standards and internal performance indicators; Supported continuous improvement culture across departments Technical Consultant in After Sales @ Imperial Toyota 2008 - 2010 Delivered technical support and customer service, ensuring high-quality service delivery; Strengthened customer trust and satisfaction through effective problem-solving; Acted as a key interface between customers and technical teams Finance | Cashier @ Imperial Toyota 2008 Managed financial transactions and cash flow operations with accuracy and control; Supported administrative processes and ensured compliance with internal procedures Finance | Collections @ Imperial Toyota 2007 - 2008 Handled accounts receivable and collections processes, supporting financial stability; Maintained client relationships while ensuring timely payments and resolution of issues