# IT Project Manager

Location GermanyDesired Salary 20 -  USD/hourlyWork preference Full TimeLinksNot setJoined16 Jun 2026Field / Industry Software Engineering

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  Arabic -   English -   German -

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[Overview](#overview)

## About Me

I am an IT project manager with a strong background in digital business management and direct exposure to the payment-scheme ecosystem. I have worked inside Eurokartensysteme GmbH, the German scheme administrator for girocard, where I gained hands-on insight into card processing, issuing, and scheme operations while cooperating with Visa and Mastercard.

I focus on requirements engineering, BRD-style documentation, agile backlog management, sprint planning, and UAT coordination. I am comfortable driving end-to-end delivery from business concept through testing, acceptance, and release coordination, while keeping stakeholders aligned across business, IT, and external service providers.

My experience also includes business intelligence and data delivery. I have defined and monitored KPIs, produced performance reports, and supported reporting products with gap analysis and recommendations. I bring a practical understanding of BI tools and data management, along with exposure to SAP BW, SAC, ERP, HANA, and Power BI.

In addition to product and project work, I have supported IT service and onboarding processes, incident management, MDM rollouts, Microsoft 365 change management, and user training. I have also worked on technical rollouts and sub-project management across multiple client sites, which strengthened my coordination and communication skills.

My academic background in Digital Business Management gave me a solid foundation in e-commerce, payment service providers, physical and digital payment cards, business analytics, project and change management, and financial analytics. This education complements my hands-on experience in the payments and IT environment.

I speak German and Arabic natively and English fluently at a business level. I am based in Germany and am looking for opportunities where I can combine product management, payments expertise, and BI-driven decision-making to deliver measurable business value.

## Skills

### [Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Docker](https://jobicy.com/talent/docker.md)[Jira](https://jobicy.com/talent/jira.md)[Reporting](https://jobicy.com/talent/reporting.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Change Management](https://jobicy.com/talent/change-management.md)[Scrum](https://jobicy.com/talent/scrum.md)[Process Optimization](https://jobicy.com/talent/process-optimization.md)

## Education

Hochschule RheinMain / Wiesbaden Business School  Oct 2019 - Apr 2024  B.Sc. in Digital Business Management

Focus areas included e-commerce, payment service providers, data management and BI, business analytics, project and change management, controlling, and financial analytics.

Max-Eyth-Schule  Aug 2016 - Jun 2018  Fachhochschulreife in Business & Economics

Secondary education with a business and economics focus.

## Experience

IT Project Manager – Application & BI Projects @ MEWA  Nov 2024 - Present Own end-to-end product delivery from business concept and requirements specification through testing, UAT, and acceptance. Manage agile backlogs in Jira, including epics, user stories, sprint planning, and release coordination. Define and monitor around 50 KPIs across reporting products and deliver periodic performance reports with gap analysis and recommendations. Collaborate cross-functionally with business departments, IT teams, and external service providers.

IT Client Support – Payment Scheme Environment @ Eurokartensysteme GmbH  Sep 2023 - Feb 2024 Worked inside the German girocard scheme administrator and gained direct exposure to the payment-scheme ecosystem, including card processing flows, issuing operations, and scheme administration. Provided incident and 1st-level support, procurement, and optimization of IT service and onboarding processes. Supported Microsoft 365 change management, MDM rollout, and user training.

Bachelor Internship – IT Project & Service Management @ Herman Data GmbH  Mar 2023 - Jul 2023 Handled incident and service management with Matrix42, including ticket control, prioritization, and SLA monitoring. Supported MDM rollout, Microsoft 365 introduction, and process optimization.

Freelancer – Technical Rollout Specialist & Sub-Project Manager @ Self-Employed  Jan 2020 - Mar 2023 Managed sub-projects and technical rollouts across multiple client sites. Coordinated on-site activities, stakeholder communication, and rollout documentation.

Intern – Customer Support (Embassies & Authorities) @ Visumland  May 2019 - Aug 2019 Provided customer support for complex application processes and served as an interface with embassies and authorities. Assisted with documentation, reporting, and presentation creation.