# Technical & Customer Support Specialist

Location SpainDesired Salary UnspecifiedWork preference Full Time, Contract, Internship, Part Time, TemporaryLinks Joined16 Jun 2026Field / Industry Software Engineering

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Russian -   Spanish -   Ukrainian -

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[Overview](#overview)

## About Me

I am a quadrilingual support professional with hands-on experience in IT technical support and customer service. I am comfortable diagnosing hardware, software, and operating system issues, and I make a point of explaining solutions clearly to non-technical customers.

I have practical experience working as an IT Technician and Customer Support intern, where I handled customer requests independently in Spanish and English. I supported users by diagnosing and resolving hardware, software, and driver issues.

I also have experience setting up and configuring Windows systems, and I am familiar with troubleshooting workflows that involve both technical problem-solving and customer communication. I enjoy helping people understand fixes in a simple and reassuring way.

In addition to support work, I am currently studying Multiplatform App Development (DAM), which gives me a stronger technical foundation. I am comfortable with Java, SQL, HTML, CSS, and JavaScript, and I understand technical products well.

I speak Spanish, English, Russian, and Ukrainian, which helps me work effectively with diverse users and teams. I am especially interested in roles where communication, patience, and technical troubleshooting are equally important.

I am currently looking for a part-time or flexible support role that fits alongside my studies. I am open to remote work and motivated to continue growing in technical support and IT-related environments.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[SQL](https://jobicy.com/talent/sql.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[JavaScript](https://jobicy.com/talent/javascript.md)[Java](https://jobicy.com/talent/java.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Linux](https://jobicy.com/talent/linux.md)[Git](https://jobicy.com/talent/git.md)[Troubleshooting](https://jobicy.com/talent/troubleshooting.md)[GitHub](https://jobicy.com/talent/github.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Networking](https://jobicy.com/talent/networking.md)[HTML](https://jobicy.com/talent/html.md)[CSS](https://jobicy.com/talent/css.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Windows OS](https://jobicy.com/talent/windows-os.md)

## Education

IES Serpis  Sep 2025 - Present  Grado Superior in Multiplatform App Development (DAM)

Year 1: 8.8/10. Currently studying app development and technical subjects.

IES Serpis  Sep 2023 - Jun 2025  Grado Medio in Computer Systems & Networks

Studied computer systems and networking in Valencia.

## Experience

IT Technician & Customer Support Intern @ APP Cabanyal  Mar 2025 - Jun 2025 Handled customer requests independently in Spanish and English. Diagnosed and resolved hardware, software, and driver issues. Set up and configured Windows systems. Explained fixes clearly to non-technical customers. Supported daily shop operations and assisted teammates with complex cases.