# Tourism Professional

Location ItalyDesired Salary UnspecifiedWork preference Full TimeLinks Joined24 Jun 2026Field / Industry Customer Success

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Italian -   Spanish -

Report
[Overview](#overview)

## About Me

I am a tourism professional with international experience across Italy and Spain, specializing in destination management, travel operations, events, customer experience, and communications.

Throughout my career, I have designed and managed individual and group travel experiences, coordinated international programs and events, developed relationships with suppliers and stakeholders, and supported travelers from diverse cultural backgrounds.

I have worked on leisure, educational, pilgrimage, and corporate travel, combining operational coordination with a strong focus on service quality, itinerary design, and guest journey optimization.

My experience also includes supplier sourcing and negotiation, remote guest support, OTA and direct booking management, travel expense reporting, and administrative oversight.

I have contributed to digital and marketing initiatives through content development, landing page strategy, influencer partnerships, and campaign support, while using tools such as WordPress, WooCommerce, Canva, Trello, Asana, and Google Workspace.

I am fluent in Italian, English, and Spanish, and I bring a multicultural, detail-oriented, and collaborative approach to tourism, travel, and destination development roles.

## Skills

### [Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Canva](https://jobicy.com/talent/canva.md)[WordPress](https://jobicy.com/talent/wordpress.md)[Asana](https://jobicy.com/talent/asana.md)[Content Development](https://jobicy.com/talent/content-development.md)[Trello](https://jobicy.com/talent/trello.md)[Meta Business Suite](https://jobicy.com/talent/meta-business-suite.md)

## Education

University of Turin  Dec 2019 - Jul 2023  Master’s Degree in Communication & Media Studies

Complutense University of Madrid  Feb 2021 - Jun 2021  Exchange Program

Journalism & Communication

Universidad Autonoma de Madrid  Sep 2018 - Feb 2019  Exchange Program

Languages, Culture & Communication (Erasmus)

24ore Business School  Jul 2024 - Jul 2025  PG Master in Destination Management & Experiential Tourism

## Experience

Travel Designer & Communication Specialist @ Unitrips  2022 - 2024 Designed leisure, educational, and pilgrimage tours across Europe and Morocco; sourced suppliers and negotiated rates; developed e-commerce content and landing page strategy; supported influencer partnerships and digital campaigns.

Program & Event Coordinator @ Be Madrid  2021 - 2022 Designed cultural programs and travel experiences for international students and expat communities; managed event logistics and program execution across Spain, Portugal, and Morocco; negotiated with local suppliers; supervised internships and provided operational support.

Virtual Concierge @ Le Donzelle B&B  2023 - 2024 Managed OTA and direct bookings across Airbnb, Agoda, and Booking; provided remote guest support and experience management; coordinated with on-site operations for check-ins, housekeeping, and emergencies; monitored reviews and optimized the guest journey.

Travel Manager @ Carlo Ratti Associati  2024 - 2025 Planned executive domestic and international travel; coordinated flights, rail, accommodation, and transport; handled travel expense reporting and administrative oversight.

Junior Destination Manager @ F Tourism & Marketing  2025 - Present Conducted territorial analysis and competitive benchmarking; supported tourism product development and enhancement; coordinated stakeholders and suppliers; supported destination marketing strategy.