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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

Human resources and intake coordination professional with experience in full-cycle recruitment, onboarding, compliance, employee relations, scheduling, and HRIS data management. Strong background in fast-paced healthcare and staffing environments with a focus on accuracy, confidentiality, and process efficiency.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Time Management](https://jobicy.com/talent/time-management.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Multitasking](https://jobicy.com/talent/multitasking.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Recruitment](https://jobicy.com/talent/recruitment.md)[Interviewing](https://jobicy.com/talent/interviewing.md)[Benefits Administration](https://jobicy.com/talent/benefits-administration.md)[ATS](https://jobicy.com/talent/ats.md)[ADP](https://jobicy.com/talent/adp.md)[Background Checks](https://jobicy.com/talent/background-checks.md)[Call Center Support](https://jobicy.com/talent/call-center-support.md)[HRIS Management](https://jobicy.com/talent/hris-management.md)[Taleo](https://jobicy.com/talent/taleo.md)

## Experience

Intake Coordinator @ LifeStance Health  Jan 2024 - Present Assisted approximately 50 patients daily with scheduling inquiries, maintained fast response times, achieved high appointment conversion rates, reduced scheduling errors, and supported client needs through initial interviews and consultations.

Provider Enrollment Specialist @ Gainwell Technologies  May 2021 - Aug 2023 Processed provider enrollment applications for Delaware Medicaid, handled secure correspondence, responded to provider inquiries, supported onboarding and compliance documentation, and maintained provider data in HRIS systems.

HR Coordinator @ Excella Staffing/Temporary  Apr 2019 - Jun 2019 Developed recruitment strategies, reviewed resumes, scheduled interviews, recommended applicants to hiring managers, assisted with hiring processes, and organized nurse shift schedules.

HR Coordinator @ Christiana Care Health System/Temporary  Jul 2016 - Oct 2016 Managed applicant review, coordinated interview scheduling, completed background questionnaires, updated applicants on hiring decisions, and supported application and screening processes.

Onboarding Specialist @ JP Morgan Chase/Temporary  Sep 2015 - Apr 2016 Oversaw onboarding operations, handled new hire calls, verified compliance information, managed onboarding tasks, and improved processing efficiency for new hires.

Personal Service Representative @ Christiana Care Health System  Jul 2013 - Jul 2015 Handled inbound patient calls, resolved issues, reduced call queues, maintained high call volume with low error rates, performed data entry, and protected confidential information.

Intake Coordinator @ United Healthcare Group  Feb 2011 - Apr 2013 Processed intake service requests, coordinated authorizations between care coordinators and providers, and advised members on benefits, eligibility, and patient services.

## Education

Goldey Beacom College  Not specified  Associate of Science, Business Administration

Associate degree in Business Administration.

Portfolio not available.

Services not available.