# Customer Service Agent

Location El SalvadorDesired Salary UnspecifiedWork preference Full TimeLinksNot setJoined30 Jun 2026Field / Industry Customer Success

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Spanish -

Report
[Overview](#overview)

## About Me

I have valuable work experience in the call center industry and have worked exclusively in English-speaking environments. I have developed strong communication skills and adaptability in dynamic, fast-paced settings.

I have experience providing customer support, handling customer needs, and maintaining high service standards. I am comfortable working with diverse customers and resolving issues with empathy and professionalism.

I also have a background in sales and accounting support, which helped me strengthen my attention to detail, financial document handling, and transaction recording. I learned to use accounting software and assist with reports and tax-related tasks.

In addition, I worked as a census enumerator, where I visited households and collected demographic and socioeconomic data. This role improved my interpersonal communication and ability to interact with people from different backgrounds.

I speak Spanish natively and English fluently at a C2 level, with natural conversational ability. I am confident in my ability to communicate clearly, listen actively, and adapt quickly to new responsibilities.

Overall, I am a motivated and quick-learning professional with experience in customer service, sales, and administrative support. I am looking for opportunities where I can continue using my English communication skills and contribute effectively to a team.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Sales](https://jobicy.com/talent/sales.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Empathy](https://jobicy.com/talent/empathy.md)[Active Listening](https://jobicy.com/talent/active-listening.md)

## Education

Salarrué High School, Sonsonate  2015 - 2016  General High School Diploma

Direct English, Sonsonate  2017 - 2018  Advanced English Level Certificate

Trained to hold fluent and natural conversations in English.

## Experience

Accounting Assistant @ Ruano Accounting Office  2019 Managed financial documents, recorded transactions, assisted in preparing reports and tax returns, and operated accounting software.

Sales Associate (Seasonal) @ Par dos El Salvador  2021 Worked during the Christmas season, strengthened sales and customer service skills, developed product knowledge, and learned to understand customer preferences to achieve effective sales.

Customer Service Agent (Boost Mobile Account) @ Teleperformance  2022 - 2023 Provided customer support in a fully English-speaking environment for 1 year and 9 months, demonstrated strong problem-solving and communication skills, and maintained high service standards in a dynamic setting.

Census Enumerator @ Central Reserve Bank of El Salvador  2024 Visited households across different communities to collect demographic and socioeconomic data for the national census and developed interpersonal communication skills.