# Customer Support Representative

Location GeorgiaDesired Salary UnspecifiedWork preference Full TimeLinksNot setJoined3 Jul 2026Field / Industry Admin & Virtual Assistant

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Georgian -   Russian -

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[Overview](#overview)

## About Me

I am a motivated professional with a solid foundation in customer support and administrative operations. I genuinely enjoy solving problems, managing client relationships, and constantly learning new technical skills to stay ahead.

I currently combine hands-on experience in fast-paced environments with my ongoing Business Administration studies at Tbilisi State University. I focus on applying academic concepts to real-world challenges and improving the way I support customers and teams.

In my customer support role, I handle live chat and phone interactions, provide friendly and high-quality service, and make sure every customer issue is addressed carefully. I also work with KYC verification and document review, which has strengthened my attention to detail and compliance awareness.

I take ownership of complex cases and stay with them until they are resolved. I am comfortable working in busy environments, staying organized, and keeping accurate records of every conversation and case I manage.

Previously, I worked in sales and administrative support, where I reached out to potential clients, maintained business relationships, and helped keep office operations running smoothly. I managed invoices, prepared documentation, and coordinated communication between office staff and construction teams.

I bring a mix of customer service, administrative coordination, sales support, and technical skills. I am especially comfortable with SQL, Oracle Database, and Microsoft Excel, and I am currently expanding my knowledge of C#.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[SQL](https://jobicy.com/talent/sql.md)[Communication](https://jobicy.com/talent/communication.md)[Account Management](https://jobicy.com/talent/account-management.md)[Compliance](https://jobicy.com/talent/compliance.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Business Administration](https://jobicy.com/talent/business-administration.md)[Phone Support](https://jobicy.com/talent/phone-support.md)

## Education

Tbilisi State University  Ongoing  Bachelor's in Business Administration

Currently pursuing a bachelor's degree focused on business administration.

## Experience

Customer Support Representative @ Synchronic  Dec 2025 - Present Provided friendly support through live chat and phone calls; handled KYC verification and document reviews; owned complex customer cases through resolution; maintained organized and accurate records.

Sales Manager / Administrative Assistant @ GeoSteel  Dec 2024 - Dec 2025 Reached out to potential clients, nurtured existing relationships, managed invoices and documentation, and coordinated communication between office staff and construction teams.