# Business Operations and Data Analyst Location SerbiaDesired Salary UnspecifiedWork preference Full Time, InternshipLinks Joined6 Jul 2026Field / Industry Data Science & Analytics * SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Indonesian - Report [Overview](#overview) ## About Me I am a detail-oriented professional who enjoys bridging the gap between data and everyday operations. I have built my career across government, education, corporate, and international environments, combining analysis, reporting, and administrative support to help teams work more efficiently. I bring strong experience in data analysis, reporting, and process improvement. I have worked extensively with SQL, SAS, Power BI, Salesforce, Tableau, SharePoint, and Excel to manage data quality, create dashboards, support funding and compliance reporting, and deliver accurate insights for decision-making. In my recent roles, I have supported business operations and administration while also handling financial management, bookkeeping, tax compliance, and operational reporting. I am comfortable managing multiple priorities, coordinating with stakeholders, and keeping day-to-day workflows organized and on track. My background also includes higher education funding analysis, customer operations support, program coordination, and records management. I have contributed to system testing, data validation, query development, and reporting process improvements, always with a focus on accuracy, transparency, and reliability. I am known as a fast learner, dependable teammate, and collaborative problem-solver. I adapt quickly to new tools and responsibilities, and I enjoy working in environments where I can support both technical and administrative needs. I am eager to continue growing in a role where I can use my analytical, operational, and administrative strengths to improve processes and support organizational goals over the long term. ## Skills ### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[SQL](https://jobicy.com/talent/sql.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Jira](https://jobicy.com/talent/jira.md)[Reporting](https://jobicy.com/talent/reporting.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Google Sheets](https://jobicy.com/talent/google-sheets.md)[Database Management](https://jobicy.com/talent/database-management.md)[Bookkeeping](https://jobicy.com/talent/bookkeeping.md) ## Education University of Pisa Jan 2010 - Mar 2011 Master of Business Administration (MBA) Trisakti University Sep 2000 - 2004 Bachelor of Informatics Engineering ## Experience Business Operations & Administration @ Slava Tech Nov 2025 - Present Handles daily business operations, administrative workflows, and financial management. Responsible for bookkeeping, tax compliance, and financial reporting. Uses Excel and Google Sheets to build spreadsheets, track expenses, analyze budgets, and create operational reports. Manages emails, communicates with clients, posts social media content, and uses AI tools to improve office efficiency. Data Analyst III - Funding @ Texas Higher Education Coordinating Board (THECB) Feb 2024 - Apr 2025 Performed data analysis, research, and reporting for higher education funding programs using SAS, SQL, and Power BI. Created dashboards, improved data quality, supported funding calculations and policy decisions, and delivered ad hoc analysis and technical reports. Data Specialist II - Data Management & Analysis @ Texas Higher Education Coordinating Board (THECB) Aug 2022 - Jan 2024 Performed advanced data and reporting analysis for student financial aid programs. Developed queries and ad hoc reports, supported fiscal analysis, ensured FERPA compliance, created reporting solutions using MS Access, Salesforce, Excel, and SharePoint, and served as the team's database subject matter expert. Program Specialist II - Data & Systems Management @ Texas Department of Insurance (TDI) Jan 2021 - Aug 2022 Performed technical, consultative, and administrative work for Customer Operations. Coordinated licensing and complaints modules, developed SQL queries, prepared reports, supported system updates, created Tableau dashboards, and improved reporting and validation processes. Program Specialist I - Continuity of Care @ Texas Department of Criminal Justice (TDCJ) Oct 2019 - Jan 2021 Supported the Continuity of Care program for individuals transitioning from correctional facilities to community care. Conducted eligibility screenings, coordinated referrals, maintained electronic records, managed user access, and assisted with research, reporting, and policy updates. Administrative Assistant IV - VIP @ Texas Department of Criminal Justice (TDCJ) Apr 2018 - Oct 2019 Provided administrative, records management, and operational support in a high-volume environment. Processed release documents, maintained databases, managed data entry and recordkeeping, organized filing systems, and supported office operations and reporting. School Administrator @ Indonesian School of the Embassy of the Republic of Indonesia Mar 2011 - Dec 2016 Provided administrative, academic, and operational support for the school. Managed student records, schedules, correspondence, events, funding proposals, payroll and inventory reporting, and supported classroom coverage when needed. Corporate Finance Intern @ Dekonta d.o.o Nov 2010 - Feb 2011 Supported financial analysis, budgeting, expense tracking, cash-flow forecasting, financial reporting, and project management activities. Shipping Secretary - Tangguh LNG Project @ Japan Gas Corporation (JGC) Sep 2006 - Sep 2009 Provided administrative and logistics support to the Shipping Manager and Shipping Team. Prepared shipping documentation, coordinated cargo movements, tracked shipment status, and handled filing, data entry, scheduling, and general administrative support. Secretary - Export @ Silvertext Korea (PT. Kepulauan Seribu) Aug 2004 - Aug 2005 Provided executive and administrative support to the Vice President and Export Team. Coordinated export documentation, shipment reports, correspondence, meetings, travel arrangements, and supported pricing, freight negotiations, and shipment coordination. Systems Analyst Intern @ Mandala Airlines Aug 2003 - Sep 2004 Supported development of a healthcare information system using SQL Server and Visual Basic. Assisted with database design, application features, user forms, system testing, and coordination with staff.