# Customer Support Specialist

Location SerbiaDesired Salary 20 -  USD/hourlyWork preference Full TimeLinksNot setJoined6 Jul 2026Field / Industry Data Science & Analytics

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Serbian -

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[Overview](#overview)

## About Me

I am a motivated psychology student with strong written and verbal communication skills in both Serbian and English. I enjoy working with people and have gained practical experience through volunteer activities in fast-paced environments.

I have supported visitors and participants at public events and festivals, where I provided information, answered questions, and helped create a positive experience for attendees. I am comfortable interacting with diverse groups of people and handling customer-facing responsibilities.

I have also sold event tickets while maintaining accuracy in cash handling and customer service. These experiences have strengthened my attention to detail, multitasking ability, and teamwork skills.

I am a quick learner with strong problem-solving abilities and a passion for delivering outstanding customer support. I stay calm and professional when working under pressure and focus on resolving concerns in a friendly manner.

My background in psychology helps me communicate with empathy and understand people’s needs. I value active listening, clear communication, and a helpful attitude in every interaction.

I am currently studying for a Bachelor’s Degree in Psychology and am looking to apply my communication, support, and organizational skills in a customer support role.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Time Management](https://jobicy.com/talent/time-management.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Empathy](https://jobicy.com/talent/empathy.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Active Listening](https://jobicy.com/talent/active-listening.md)

## Education

Singidunum  Oct 2025 - Present  Bachelor's Degree in Psychology

## Experience

Volunteer Support Assistant @ Volunteer Activities  Mar 2022 - Present Assisted visitors and participants during public events and festivals, sold event tickets, provided information and guidance, resolved questions and concerns, and supported smooth event organization.