# Administrative Support Specialist

Location PhilippinesDesired Salary 7 -  USD/hourlyWork preference Full TimeLinksNot setJoined7 Jul 2026Field / Industry Admin & Virtual Assistant

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

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[Overview](#overview)

## About Me

I am an administrative and customer support professional with experience in data management, record maintenance, documentation control, and operational coordination. I focus on keeping information accurate, organized, and easy to retrieve so teams can work efficiently.

I have worked in fast-paced environments where attention to detail, problem-solving, and consistency are essential. My background includes managing spreadsheets, preparing reports, verifying records, and supporting daily office operations with a strong emphasis on quality and accuracy.

In my current role as a District Office Secretary, I maintain employee and organizational records, update spreadsheets, prepare official correspondence, and help ensure that documentation is complete and reliable. I also support office coordination by organizing files and assisting with administrative processes.

Previously, I worked as a Customer Service Representative handling voice and non-voice support. That experience strengthened my communication skills, customer handling, and ability to resolve billing and technical concerns while maintaining confidentiality and performance standards.

I also bring leadership experience from serving as a Youth Leader and Associate Pastor, where I coordinated programs, schedules, communications, and documentation for teams and volunteers. This helped me develop strong organizational and coaching abilities.

I am proficient in Microsoft Office, especially Excel, and I also use Google Workspace, Zoom, Canva, and AI tools to support productivity. I am comfortable working remotely, managing deadlines, and contributing to efficient business operations.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Leadership](https://jobicy.com/talent/leadership.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Coaching](https://jobicy.com/talent/coaching.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Canva](https://jobicy.com/talent/canva.md)[Zoom](https://jobicy.com/talent/zoom.md)

## Education

Philippine Alliance College of Theology  Jun 2017 - May 2022  Bachelor of Theology and Pastoral Studies

Cum Laude; GPA: 1.27

## Experience

District Office Secretary @ Metro Manila District – The Christian And Missionary Alliance Churches Of the Philippines, Inc.  Sep 2025 - Present Maintain employee and organizational records using Microsoft Excel and internal documentation systems; create, update, and manage spreadsheets; prepare reports, official correspondence, meeting minutes, and operational documents; review and verify records for accuracy and completeness; organize digital and physical files; support daily office operations.

Customer Service Representative @ Teleperformance - Molino, Cavite  Oct 2023 - Dec 2025 Managed customer accounts and information across voice and chat support channels; maintained accuracy and confidentiality; resolved billing and technical concerns; delivered accurate information contributing to customer satisfaction and issue resolution; received performance recognitions for quality and problem-solving.

Check Out Bagger @ SMCO Savemore – Dasmariñas, Cavite  Mar 2016 - Sep 2016 Assisted customers during checkout operations; supported front-end operations; maintained service quality standards; demonstrated reliability, attention to detail, and teamwork.

Youth Leader / Associate Pastor @ Revival Alliance Christian Church  2017 - 2024 Coordinated programs, schedules, and communications involving multiple teams and volunteers; prepared reports, training materials, and organizational documentation; developed leadership, coaching, and organizational skills through team coordination and project execution.