# Customer Service Representative

Location Dominican RepublicDesired Salary UnspecifiedWork preference Full TimeLinksNot setJoined7 Jul 2026Field / Industry Admin & Virtual Assistant

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Spanish -

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[Overview](#overview)

## About Me

I am an organized and responsible professional with experience in customer service and medical administration. I focus on delivering efficient, accurate support while maintaining a professional and friendly approach.

I have developed strong time management skills and adaptability, which help me handle different tasks and work environments effectively. I am comfortable working in fast-paced settings and staying attentive to details.

My background includes customer service work for well-known clients and support in medical-related administrative tasks. I have experience with tools and processes such as Nextgen, Amazon Connect, Excel, Microsoft Office, and Wordpress.

I am familiar with medical claims, patient service coordination, ICD-10 codes, CPT codes, NPI, and TAX ID management. This has strengthened my ability to support both customers and operational workflows with accuracy.

I speak Spanish and English, and I value professional communication and teamwork. I am also a fast learner who is committed to continuous improvement and dependable service.

In addition to my professional experience, I have served as an international basketball referee (FIBA3X3), which reflects my discipline, responsibility, and ability to perform under pressure.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[WordPress](https://jobicy.com/talent/wordpress.md)

## Education

Vicente Aquilino Santos Polytechnic  Aug 2014 - Jul 2016  technical informatic

UASD (Autonomous University of Santo Domingo)  Aug 2022 - Present  Physical Education

## Experience

Customer Service @ The new York times, mint mobile.  Mar 2021 - Nov 2022 Customer service experience for The New York Times paper and Mint Mobile.

Patient Service Coordinator @ The Urology Specialist Center  Jul 2023 - Present Medical administration support including medical claims, ICD-10 codes, CPT codes, NPI, and TAX ID management.

International Basketball Referee @ FIBA3X3  Aug 2022 Worked as a FIBA3X3 international basketball referee.