# IT Support Intern

Location United KingdomDesired Salary UnspecifiedWork preference Full Time, Contract, Internship, Part Time, TemporaryLinksNot setJoined7 Jul 2026Field / Industry Software Engineering

* SharePreferences:Status: Actively lookingRelocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   French -

Report
[Overview](#overview)

## About Me

I am a motivated and reliable student studying ICT and Networking & Cybersecurity, with a strong interest in building a career in IT support, hospitality, or administrative roles. I have developed practical technical skills alongside hands-on customer service experience in fast-paced environments.

I am bilingual in French and English, which helps me communicate effectively with diverse customers and team members. My background includes working in nightlife, student union, and bakery settings, where I learned to stay calm under pressure, work efficiently, and maintain high service standards.

I have experience providing technical IT support, including troubleshooting hardware and software issues, assisting with system setup, and supporting maintenance tasks. Through this, I strengthened my problem-solving, communication, and technical troubleshooting abilities.

My technical knowledge includes networking fundamentals, cybersecurity basics, Python, HTML, CSS, JavaScript, SQL basics, Microsoft Office, and virtual machine tools. I am also familiar with Cisco Packet Tracer, Kali Linux, Nmap, and other tools used in networking and cybersecurity practice.

In hospitality roles, I have prepared and served drinks, handled customer requests, maintained cleanliness, and contributed to smooth team operations. These experiences have helped me build adaptability, attention to detail, and a strong work ethic.

I am now seeking an entry-level opportunity where I can continue to grow professionally, apply my technical and interpersonal skills, and contribute positively to a team.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Python](https://jobicy.com/talent/python.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[JavaScript](https://jobicy.com/talent/javascript.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[HTML](https://jobicy.com/talent/html.md)[CSS](https://jobicy.com/talent/css.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Web Design](https://jobicy.com/talent/web-design.md)[TCP IP](https://jobicy.com/talent/tcp-ip.md)[English Language](https://jobicy.com/talent/english-language.md)[Windows OS](https://jobicy.com/talent/windows-os.md)

## Education

Capital City College  Sep 2025 - Jul 2026  Level 3 Diploma in Networking and Cybersecurity

London Southbank College  Sep 2025 - Jul 2026  Level 2 ICT Qualification

## Experience

Bartender @ Grow Hackney  May 2026 Provided excellent customer service in a fast-paced nightlife environment serving 100+ customers. Prepared and served cocktails, beers, wines and non-alcoholic beverages to specification. Maintained bar cleanliness and organisation throughout shift. Worked efficiently under pressure during peak service hours. Received positive feedback from management on first shift.

Bartender / Bar Support @ Imperial College Union  Jun 2026 Prepared alcoholic and non-alcoholic beverages for bar and restaurant patrons. Interacted with customers, took orders and served drinks and snacks. Collected glasses, delivered food and maintained bar neatness and tidiness. Helped clean down after bar closure. Worked as part of a team in a student-focused venue environment.

IT Support Intern @ ACJ-ECO  2023 Provided technical IT support to employees including troubleshooting hardware and software issues, assisting with system setup and maintenance. Gained practical experience with computer systems and user support. Developed problem-solving and communication skills in a professional environment.

Bakery Assistant @ Ange Boulangerie  2022 Provided customer service, handled cash transactions and maintained hygiene standards. Demonstrated reliability and work ethic in a fast-paced environment.