# Customer Support and Operations professional

Location Istanbul, TurkeyDesired Salary 35000 - 50000 USD/yearlyWork preference Remote Only / Full TimeLinks Joined8 Jul 2026Field / Industry Customer Success

* SharePreferences:Status: Open to offersJob Level: MidRelocation: NoNotice Period: immediatelyCategory: Customer SuccessSkill Assessments:This user has not passed any tests yet

Languages:  French - Native or Bilingual   English - Fluent   Turkish - Intermediate

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[Overview](#overview)

## About Me

Customer Support and Operations professional with experience in customer service, patient coordination, appointment scheduling, and international client relations. Skilled at delivering exceptional customer experiences in multicultural environments through phone, email, and chat support. Fluent in French and English with intermediate Turkish.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Team Collaboration](https://jobicy.com/talent/team-collaboration.md)[Customer Relationship Management](https://jobicy.com/talent/customer-relationship-management.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Multitasking](https://jobicy.com/talent/multitasking.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Graphic Design](https://jobicy.com/talent/graphic-design.md)[Canva](https://jobicy.com/talent/canva.md)[Translation](https://jobicy.com/talent/translation.md)[Community Management](https://jobicy.com/talent/community-management.md)[Adobe Photoshop](https://jobicy.com/talent/adobe-photoshop.md)[Adobe Illustrator](https://jobicy.com/talent/adobe-illustrator.md)[Email Support](https://jobicy.com/talent/email-support.md)[Chat Support](https://jobicy.com/talent/chat-support.md)[Interpretation](https://jobicy.com/talent/interpretation.md)

## Education

Academies of fine arts  Oct 2024  Graduate, Visual Communication

Istanbul Topkapi University  2022  Bachelor\'s Degree, Graphic Design

## Experience

Customer Support & Patient Coordinator @ Best Clinic Istanbul  Mar 2024 - Feb 2026 Delivered customer support via phone, email, and WhatsApp to international patients. Coordinated appointments and managed the complete patient journey. Assisted French-speaking patients through interpretation and translation. Resolved customer issues promptly while maintaining high service standards. Collaborated with doctors and medical teams to ensure an excellent patient experience.

Graphic Designer / Community Manager @ Face Designer  Mar 2022 - Sep 2022 Designed visual content for digital and print campaigns. Managed website content and social media communication.

Graphic Designer @ Pigma RDC  Nov 2021 - Jan 2022 Created marketing materials including brochures, banners, catalogs, and roll-ups. Supported branding and advertising campaigns.

Youth Blogger @ UNICEF DRC  Mar 2022 - Nov 2024 Selected to participate in the UNICEF Youth Bloggers Program. Promoted community engagement and youth participation through online communication.

Volunteer @ Spor İstanbul (İBB)  Nov 2024 - Present Assisted participants during the Istanbul Marathon and worked effectively in a multicultural team.