# Research & Data Analyst | Supply Chain & Operations Background | Customer Service Specialist Location San José, Costa RicaDesired Salary 30 - 50 USD/hourlyWork preference Remote OnlyLinksNot setJoined8 Jul 2026Field / Industry Customer Success * SharePreferences:Status: Open to offersJob Level: SeniorRelocation: Open to relocateNotice Period: NACategory: Customer SuccessSkill Assessments:This user has not passed any tests yet Languages: English - Native or Bilingual Spanish - Native or Bilingual Portuguese - Intermediate Report [Overview](#overview) ## About Me Detail-oriented professional with a strong operational background in supply chain, procurement, and order management, currently pursuing a Data Science Engineering degree at ULACIT. Committed to leveraging data-driven problem solving and secondary research skills to support high-quality business insights. Adept at synthesizing and communicating complex information clearly and accurately in fast-paced, deadline-driven environments. Eager to grow within a collaborative, analytically rigorous team and develop expertise across commercial, economic, and industry research topics. ## Skills ### [Python](https://jobicy.com/talent/python.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Excel](https://jobicy.com/talent/excel.md)[Attention To Detail](https://jobicy.com/talent/attention-to-detail.md)[Market Research](https://jobicy.com/talent/market-research.md)[Microsoft Office Suite](https://jobicy.com/talent/microsoft-office-suite.md)[PowerPoint](https://jobicy.com/talent/powerpoint.md)[SAP](https://jobicy.com/talent/sap.md)[Generative AI](https://jobicy.com/talent/generative-ai.md)[Word](https://jobicy.com/talent/word.md)[Procurement](https://jobicy.com/talent/procurement.md)[Logistics](https://jobicy.com/talent/logistics.md)[Statistics](https://jobicy.com/talent/statistics.md)[Supply Chain](https://jobicy.com/talent/supply-chain.md)[Strategic Sourcing](https://jobicy.com/talent/strategic-sourcing.md)[Business Management](https://jobicy.com/talent/business-management.md)[Summarization](https://jobicy.com/talent/summarization.md)[Data Synthesis](https://jobicy.com/talent/data-synthesis.md) ## Education ULACIT – Universidad Latinoamericana de Ciencia y Tecnología 2026 B.Eng., Data Science Engineering Colegio Técnico Profesional CIT 2016 - 2020 Technician, Management, Logistics & Distribution ## Experience Order Management Advisor II @ Huntsman Corp Aug 2023 - Present • Manage full order lifecycle for a portfolio of strategically significant accounts, ensuring accuracy, timeliness, and alignment with client expectations — directly applicable to scoping and delivering research outputs. • Synthesize cross-functional data from logistics, warehouse, and finance teams to produce coordinated, fact-based reports for internal stakeholders. • Serve as the primary escalation point for complex inquiries, driving timely resolution through structured analysis and clear communication. • Monitor operational data and inventory levels in real time, translating findings into actionable recommendations — building a foundation for data-driven research analysis. • Balance efficiency with relationship management, contributing to long-term business growth and client retention. Order Management Advisor I @ Huntsman Corp May 2023 - Aug 2023 • Ensured accurate and timely processing of customer orders within a fast-paced, deadline-driven environment — developing strong organizational and prioritization skills. • Acted as central liaison between customers and cross-functional teams, honing stakeholder communication and collaborative problem-solving. • Proactively identified and resolved order discrepancies through real-time data monitoring and analysis. Purchasing Associate @ GEP Worldwide Feb 2021 - Feb 2023 • Developed and executed strategic procurement frameworks, conducting supplier market research and competitive analysis to support data-informed sourcing decisions. • Led end-to-end creation of Purchase Orders and Purchase Requisitions, ensuring compliance, accuracy, and documentation — skills directly transferable to knowledge capture and research deliverables. • Conducted vendor due diligence and pricing negotiations, applying structured analytical thinking to evaluate options and recommend optimal strategies. • Partnered with internal stakeholders to assess needs and communicate findings clearly — fostering a customer-focused, results-oriented approach.