# Customer Service Representative | Technical Support Agent

Location San Jose, Costa RicaDesired Salary 1300 - 1400 USD/monthlyWork preference Remote Only / Full TimeLinks Joined8 Jul 2026Field / Industry Customer Success

* SharePreferences:Status: Actively lookingJob Level: MidRelocation: NoNotice Period: ImmediatelyCategory: Customer SuccessSkill Assessments:This user has not passed any tests yet

Languages:  English - Native or Bilingual   Spanish - Native or Bilingual

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[Overview](#overview)

## About Me

Customer service and technical support professional with experience in call center environments, customer management, and cashier operations. Background includes studies in 3D animation, philology, English certification, and general computer knowledge.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[English](https://jobicy.com/talent/english.md)[Customer Management](https://jobicy.com/talent/customer-management.md)[Call Center Operations](https://jobicy.com/talent/call-center-operations.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)

## Education

Veritas University  Jan 2011 - Jan 2013  Incomplete, 3D animation

Instituto Nacional de Aprendizaje / Inlingua Academy  Jan 2009 - Jan 2010  Graduated, General purpose program

Centro Cultural Costarricense Norteamericano  Jan 2007 - Jan 2009  Graduated, English

University of Costa Rica  Jan 2005 - Jan 2007  Incomplete, Philology

## Experience

Financial Specialist @ Health Prime  Jun 2024 - Jul 2026 Employment at Health Prime.

Customer service representative @ Concentrix Costa Rica Sociedad Anonima  Aug 2023 - May 2024 Employment at Concentrix Costa Rica Sociedad Anonima.

Customer service representative @ 5Dimes Sportsbook and Casino  Dec 2014 - Jun 2023 Worked as a customer service representative.

Customer service representative and technical support agent @ Concentrix CVG customer management Inc.  Jul 2011 - Oct 2013 Worked as a customer service representative and technical support agent.

Check-out Cashier @ Hipermas Guadalupe  Oct 2008 - May 2010 Worked as a check-out cashier.