# Customer Service Specialist | Virtual Assistant | Executive Support

Location New York, United StatesDesired Salary 18 - 30 USD/hourlyWork preference Remote Only / Full TimeLinksNot setJoined9 Jul 2026Field / Industry Admin & Virtual Assistant

* SharePreferences:Status: Open to offersJob Level: MidRelocation: NoNotice Period: ImmediateCategory: Admin & Virtual AssistantSkill Assessments:This user has not passed any tests yet

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[Overview](#overview)

## About Me

Dedicated and customer-focused professional with extensive experience in customer service, virtual assistance, executive support, CRM management, data entry, data annotation, data verification, and remote operations. Skilled in handling customer inquiries, managing administrative tasks, maintaining accurate records, organizing datasets, coordinating schedules, and improving operational processes. Proven ability to deliver exceptional customer experiences through phone, email, chat, and CRM platforms while maintaining professionalism, efficiency, and attention to detail.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Team Collaboration](https://jobicy.com/talent/team-collaboration.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Documentation](https://jobicy.com/talent/documentation.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office Suite](https://jobicy.com/talent/microsoft-office-suite.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Slack](https://jobicy.com/talent/slack.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Zoom](https://jobicy.com/talent/zoom.md)[Database Management](https://jobicy.com/talent/database-management.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Calendar Management](https://jobicy.com/talent/calendar-management.md)[Ticketing Systems](https://jobicy.com/talent/ticketing-systems.md)[Salesforce CRM](https://jobicy.com/talent/salesforce-crm.md)[CRM Management](https://jobicy.com/talent/crm-management.md)[Email Support](https://jobicy.com/talent/email-support.md)[Record keeping](https://jobicy.com/talent/record-keeping.md)[Phone Support](https://jobicy.com/talent/phone-support.md)[Live Chat Support](https://jobicy.com/talent/live-chat-support.md)[Data Labeling](https://jobicy.com/talent/data-labeling.md)[Data Annotation](https://jobicy.com/talent/data-annotation.md)[Virtual Assistance](https://jobicy.com/talent/virtual-assistance.md)

## Education

No education data available.

## Experience

Virtual Assistant (Executive Support, CRM & Operations) @ Smart vr  2023 - Present Managed executive calendars, appointments, and scheduling; performed high-volume data entry; annotated, categorized, verified, and organized data; maintained records, databases, and documentation; managed customer and client information using HubSpot, Salesforce, and Zoho CRM; coordinated email management and follow-ups; prepared reports, spreadsheets, and business documents; supported process improvement initiatives; managed ticketing systems and customer follow-up activities; assisted with project coordination and executive support.