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# Virtual Administrative Assistant and Team Leader

Location Manila, PhilippinesDesired Salary UnspecifiedWork preference Remote Only / Full Time, Contract, FreelanceLinksNot setJoined9 Jul 2026Field / Industry Admin & Virtual Assistant

* SharePreferences:Status: Open to offersJob Level: SeniorRelocation: NoNotice Period: ImmediateCategory: Admin & Virtual AssistantSkill Assessments:This user has not passed any tests yet

Languages:  English - Elementary

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[Overview](#overview)

## About Me

Dedicated, results-driven Virtual Administrative Assistant and Team Leader with over 6 years of experience supporting global clients across the US and Canada. Proven expertise in calendar management, client communications, data entry, CRM management, and remote team leadership. Highly proficient in administrative platforms and digital tools, ensuring seamless business operations and elevated client satisfaction.

## Skills

### [Reporting](https://jobicy.com/talent/reporting.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Analytics](https://jobicy.com/talent/analytics.md)[Tableau](https://jobicy.com/talent/tableau.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[SEO](https://jobicy.com/talent/seo.md)[Microsoft Office Suite](https://jobicy.com/talent/microsoft-office-suite.md)[Cold Calling](https://jobicy.com/talent/cold-calling.md)[Looker](https://jobicy.com/talent/looker.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Slack](https://jobicy.com/talent/slack.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Zendesk](https://jobicy.com/talent/zendesk.md)[Mentorship](https://jobicy.com/talent/mentorship.md)[Canva](https://jobicy.com/talent/canva.md)[Calendar Management](https://jobicy.com/talent/calendar-management.md)[performance reporting](https://jobicy.com/talent/performance-reporting.md)[Business Analytics](https://jobicy.com/talent/business-analytics.md)[CRM Management](https://jobicy.com/talent/crm-management.md)[File Organization](https://jobicy.com/talent/file-organization.md)

## Education

Universidad de Manila  Not specified  Bachelor of Science, Tourism Management

## Experience

Business Development Representative / Virtual Assistant @ Velsoft  Aug 2023 - Aug 2025 Managed day-to-day administrative operations, client communications, and schedule coordination for executive leadership. Generated qualified B2B leads through targeted outbound cold calling and strategic email outreach campaigns. Maintained data integrity by tracking and updating client records within internal company database systems.

Freelance – Project Based (Data Entry) @ Independent Contract  Oct 2024 - Nov 2025 Handled high-volume data entry projects, ensuring 100% data accuracy and strict adherence to fast-paced deadlines. Managed professional email correspondence and provided versatile administrative support to streamline multi-client project workflows.

SEO & Administrative Assistant (Short-Term Rental, US) @ Seasonal Account  Sep 2022 - Mar 2024 Executed daily administrative operations, including managing guest bookings, processing confirmations, and handling inquiries. Optimized online rental listings for SEO to increase listing visibility, driving higher inquiry rates and property occupancy.

Freelance – Social Media Manager (US Client) @ Independent Contract  Jun 2022 - Jun 2024 Oversaw content creation, scheduling, and community engagement strategies across multiple social media platforms to enhance brand presence. Spearheaded onboarding and training initiatives for incoming team members to ensure compliance with operational standards.

Customer Support @ TaskUs  Jun 2023 - Sep 2023 Delivered high-quality customer service solutions, effectively resolving complex inquiries as a trusted knowledge resource. Mentored peer teammates and initiated continuous process improvements to boost team efficiency and resolution metrics.

Team Leader / Virtual Assistant @ Xcite Ventures Ltd.  Jul 2017 - May 2020 Led a remote operational team supporting US-based clients with account management, comprehensive business analytics, and performance reporting. Acted as the primary point of contact for administrative escalations, fostering collaboration and maintaining high service-level agreements (SLAs).