🔒 Stealth Profile: This professional is browsing anonymously. Personal contacts, photo, and company names are hidden.Skill Assessments This user has not passed any tests yet Languages English - Fluent Spanish - Native or Bilingual * ReportPeople also viewed [![Lioudmila Skalkina](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_57593_1779685585.jpeg) Lioudmila Skalkina Sales Enablement Manager](https://jobicy.com/u/id57593.md) * [![Henry Torrellas](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_61316_1779685528.jpg) Henry Torrellas Assembler / Occupational Safety Technician / Translator and Interpreter of Spanish](https://jobicy.com/u/id61316.md) * [![Doug Mahler](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_69638_1783437746.jpg) Doug Mahler Sales Consultant](https://jobicy.com/u/id69638.md) * [![Nika Tabatadze](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_61909_1779685628.jpeg) Nika Tabatadze Project Manager](https://jobicy.com/u/id61909.md) * [![Alexis Madikas](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_41348_1779685430.png) Alexis Madikas Business Development Specialist](https://jobicy.com/u/id41348.md) * [![Itzel Camacho Flores](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_61999_1779685538.jpg) Itzel Camacho Flores Project Manager](https://jobicy.com/u/id61999.md) * [![Cristóbal Ramos Vásquez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_65330_1779685477.jpg) Cristóbal Ramos Vásquez Piloto Comercial Especialista en Marketing Digital y Creación de Contenido Estratégico](https://jobicy.com/u/id65330.md) * [![Angelina Sytnik](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_62985_1779685437.jpg) Angelina Sytnik Environmental and Safety Officer](https://jobicy.com/u/id62985.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am a program and operations leader with 9+ years of experience driving strategic initiatives, business operations, and process transformation in global organizations. I have led cross-functional programs with large-scale impact, including work affecting more than 56,000 sellers and 17M+ products, while improving operational efficiency and reducing cycle times. My background includes PMO governance, stakeholder management, operational excellence, risk mitigation, and data-driven decision-making in highly regulated environments. I have managed end-to-end program execution, built reporting frameworks and dashboards, and partnered with teams across Operations, Compliance, Product, Policy, and Leadership to deliver high-priority initiatives. I also bring strong people leadership experience, having led teams, supported workforce planning, coached associates, and improved quality and service performance in fast-paced operational settings. I am comfortable working across ambiguity, aligning stakeholders, and turning complex operational challenges into measurable business outcomes. I am open to opportunities where I can apply my program management, operations, and continuous improvement experience to help organizations scale and execute effectively. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Change Management](https://jobicy.com/talent/change-management.md)[Mentoring](https://jobicy.com/talent/mentoring.md)[Coaching](https://jobicy.com/talent/coaching.md)[Continuous Improvement](https://jobicy.com/talent/continuous-improvement.md)[Program Management](https://jobicy.com/talent/program-management.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Process Optimization](https://jobicy.com/talent/process-optimization.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[CRM Systems](https://jobicy.com/talent/crm-systems.md)[Operational Excellence](https://jobicy.com/talent/operational-excellence.md)[Root Cause Analysis](https://jobicy.com/talent/root-cause-analysis.md)[Business Operations](https://jobicy.com/talent/business-operations.md)[performance reporting](https://jobicy.com/talent/performance-reporting.md)[Portfolio Management](https://jobicy.com/talent/portfolio-management.md)[Workflow Design](https://jobicy.com/talent/workflow-design.md) ## Experience Independent Travel Advisor @ S0$#WS0 Jan 2025 - Present Manage end-to-end client projects, coordinating planning, scheduling, execution, and post-delivery activities across multiple stakeholders and vendors. Develop operational tracking systems, coordinate external partners across geographies, improve workflows, and maintain stakeholder communication throughout project lifecycles. Program Manager @ S0$#WS0 Nov 2020 - Dec 2024 Led strategic compliance and seller experience programs impacting more than 56,000 global sellers and 17M+ ASINs. Managed end-to-end program execution, cross-functional coordination, reporting frameworks, compliance readiness initiatives, and executive stakeholder engagement. Compliance Manager @ S0$#WS0 Jul 2019 - Nov 2020 Managed daily operations for compliance programs, led cross-functional investigations, developed reporting structures and dashboards, and implemented workflow optimization initiatives that generated annualized cost savings. Team Manager @ S0$#WS0 Jun 2017 - Jul 2019 Led a team of 30+ associates, managed performance, workforce planning, scheduling, coaching, and operational execution. Launched and scaled international support operations and improved quality performance through coaching and process improvement. Customer Service Roles @ S0$#WS0 2015 - 2017 Delivered customer support, resolved escalations, and maintained high service quality in a high-volume operational environment. ## Education S0$#WS0$#W Not specified BBA, Hospitality Management Bachelor of Business Administration in Hospitality Management. Portfolio not available. Services not available.