![Sergio Ramirez](https://jobicy.com/react/themes/app/images/avatar.jpg) Sergio Ramirez # Operations and Finance Specialist Actively looking · Member since 13 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationMiami, United StatesDesired salaryConfidentialWork preferenceHybridExperience levelMid * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am an operations professional with experience spanning startups, hospitality, logistics, entertainment, and international business environments. I have built a career around identifying operational breakdowns early, improving processes without waiting for direction, and keeping cross-functional work moving in fast-paced settings. My background includes finance and operations coordination across multiple countries, where I managed vendor relationships, payment operations, reconciliation, and banking activities while working with distributed teams. I was trusted to support high-pressure, on-the-ground execution during the FIFA World Cup in Qatar, serving as the main financial point of contact and helping resolve live discrepancies while supporting broader operational needs. Earlier in my career, I managed logistics and dispatch operations for a freight and vehicle transport startup, and I also supported event coordination, administrative work, and staff scheduling in demanding client-facing environments. I bring strong stakeholder communication, team coordination, onboarding, and process improvement skills, along with hands-on experience using Google Workspace, Microsoft Excel, Stripe, and AI tools. I am bilingual in English and Spanish, open to relocation, and interested in roles where I can contribute to operations, finance operations, logistics, or cross-functional execution in a growing organization. ## Skills 23 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Bank Reconciliation](https://jobicy.com/talent/bank-reconciliation.md)[Compliance](https://jobicy.com/talent/compliance.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Dispatch Operations](https://jobicy.com/talent/dispatch-operations.md)[Event Coordination](https://jobicy.com/talent/event-coordination.md)[Executive Communication](https://jobicy.com/talent/executive-communication.md)[Generative AI](https://jobicy.com/talent/generative-ai.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[International Operations](https://jobicy.com/talent/international-operations.md)[Logistics Coordination](https://jobicy.com/talent/logistics-coordination.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Office Management](https://jobicy.com/talent/office-management.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Prompt Engineering](https://jobicy.com/talent/prompt-engineering.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Stripe](https://jobicy.com/talent/stripe.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Vendor Management](https://jobicy.com/talent/vendor-management.md) ## Experience Career history ### Finance & Operations Specialist · Overseas Network Jan 2021 – Jan 2025Served as the primary operations and finance liaison across Miami HQ and international offices, coordinating vendor relationships, payment operations, and banking activities. Managed $10M+ in payments over four years and supported reconciliation across thousands of hotel and vendor partners. Deployed to Qatar during the FIFA World Cup 2022 as the main financial point of contact on the ground, handling live payment execution and discrepancy resolution. Improved workflows by identifying bottlenecks and reducing reconciliation cycle times. ### Operations & Logistics Manager · AMG Shipping LLC Jan 2017 – Jan 2021Coordinated 40 to 70 vehicle shipments per month across dispatch, local drivers, and a national carrier network. Managed end-to-end logistics flow, maintained vendor records, and supported executive administrative functions. Implemented process corrections that reduced driver escalations and improved on-time delivery consistency. ### Contract Operations & Event Coordinator · Independent Jan 2013 – Jan 2017Provided contract-based logistics and administrative support for live events and sports venues. Served as celebrity escort for Telemundo-produced award shows, coordinated ground transport, and supported staff scheduling, timesheets, paperwork, and inventory tracking for NFL and University of Miami events at Hard Rock Stadium. ### Associate Manager · Regal Entertainment Group Jan 2006 – Jan 2013Supervised 10 to 20 hourly staff across a multi-department entertainment venue. Managed scheduling, onboarding, and shift-level execution, served as Manager on Duty during peak periods, resolved escalated issues, and maintained operational control for a high-volume venue. ## Education Learning history ### Coursera 2026 – 2026Google AI Professional Certificate, AI ethics, Prompt engineering, Applied AI workflow integration, Gemini AI Professional certificate focused on AI ethics, prompt engineering, applied AI workflow integration, and Gemini AI. ### Miami Dade College 2021 – 2021Associate of Arts, Business Administration Associate degree in Business Administration. 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