Skill Assessments This user has not passed any tests yet Languages Spanish - Native or Bilingual English - Fluent Portuguese - Fluent * ReportPeople also viewed [![Fabián Hidalgo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_60206_1783830219.jpg) Fabián Hidalgo Senior Project Manager | CIO | ERP & IT Delivery Leader](https://jobicy.com/u/id60206.md) * [![Patrick Luz](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_69868_1783621977.jpg) Patrick Luz Technical Product Manager | Founder & CEO | Software Engineer](https://jobicy.com/u/id69868.md) * [![Kuhandran Samudrapandiyan](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_69909_1783849281.jpg) Kuhandran Samudrapandiyan Fintech Solutions Architect | Application/Tech Delivery Manager](https://jobicy.com/u/id69909.md) * [![KHRIS FARMANI SR.](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/avatar_68320_1781805243.jpg) KHRIS FARMANI SR. 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I have built my career around managing end-to-end program lifecycles, with a strong focus on onboarding, learning and development, stakeholder coordination, and large-scale execution. I enjoy turning complex operational needs into structured, measurable, and scalable processes. My experience includes leading global initiatives at Amazon, where I managed onboarding programs, supported account management milestones, coordinated cross-functional teams, and helped improve customer and seller experiences through data-driven decision-making. I also bring a strong background in business advisory, customer success, legal support, and public policy coordination. This combination has helped me develop a broad perspective on how organizations grow, operate, and deliver value to customers and stakeholders. I am especially skilled in program coordination, reporting, data analytics, process improvement, and collaboration across diverse teams. I work best in environments where ownership, adaptability, and continuous improvement are valued. I am fluent in Spanish and English, and I also have strong Portuguese proficiency. I am open to opportunities where I can contribute my experience in program management, operations, and business success to drive meaningful results. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Sales](https://jobicy.com/talent/sales.md)[Account Management](https://jobicy.com/talent/account-management.md)[Cross Functional Collaboration](https://jobicy.com/talent/cross-functional-collaboration.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Reporting](https://jobicy.com/talent/reporting.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Data Analytics](https://jobicy.com/talent/data-analytics.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Customer Experience](https://jobicy.com/talent/customer-experience.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Program Management](https://jobicy.com/talent/program-management.md)[Strategic Thinking](https://jobicy.com/talent/strategic-thinking.md)[Business Analysis](https://jobicy.com/talent/business-analysis.md)[Procurement](https://jobicy.com/talent/procurement.md)[Performance Monitoring](https://jobicy.com/talent/performance-monitoring.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Business Operations](https://jobicy.com/talent/business-operations.md)[Due Diligence](https://jobicy.com/talent/due-diligence.md)[Event Coordination](https://jobicy.com/talent/event-coordination.md)[Learning and Development](https://jobicy.com/talent/learning-and-development.md)[Public Policy](https://jobicy.com/talent/public-policy.md)[LMS](https://jobicy.com/talent/lms.md)[Corporate Law](https://jobicy.com/talent/corporate-law.md)[Legal Support](https://jobicy.com/talent/legal-support.md) ## Experience Sr. Program Manager @ Amazon Sep 2024 - Sep 2025 Responsible for the Selection & Catalog Domain in Strategic Account Services, executing end-to-end projects and operational initiatives to improve seller onboarding experiences. Managed cross-functional program coordination across global stakeholders and business teams, monitored metrics, drove inter-annual analysis, and led org-wide training and engagement events. Program Manager @ Amazon Apr 2021 - Sep 2024 Created and managed the Learning and Development Onboarding program in SAS. Led program initiatives, built resources through multiple LMS platforms, coordinated cross-functional collaboration, communicated with stakeholders, and managed onboarding activities and large-scale international events. Sr. Customer Success Manager @ Amazon Dec 2018 - Apr 2021 Served as a business advisor supporting strategic planning for e-commerce businesses within the Amazon Store. Helped customers grow, developed performance monitoring mechanisms, and supported onboarding and progress maintenance on the platform. Paralegal @ ILA Investment Law Associates Sep 2016 - Oct 2018 Worked in corporate law and due diligence for company creation and real estate. Managed escrow, supported business establishment and growth, and handled conflict resolution, court processes, notifications, and appeals in labor and corporate law. Business advisor @ Tech Data Corporation May 2013 - Sep 2014 Supported business growth initiatives for small and medium businesses in the US marketplace. Created and evaluated sales goals, assisted with business reporting, and designed feedback mechanisms to maintain operational excellence. Chief and assistant of central offices, Vice-minister Office @ Ministry of Economy, Industry and Commerce (MEIC) May 2010 - Oct 2010 Advised on entrepreneurship projects and public policy promotion for SMEs. Provided administrative procurement support and coordinated national cross-functional teams to execute public policy initiatives. Ad-honorem Economy Assistant, Minister Office @ Presidential House, Ministry of Communication (MICEN) Jul 2009 - May 2010 Conducted data analysis and statistical measurements of government goals for small and medium businesses and public policy results. Assisted with operational coordination of national events related to press conferences and statistical analysis. ## Education OBS Business School - University of Barcelona (UB) 2024 - 2024 Master, Project Management Master in Project Management (MPM). University of Costa Rica (UCR) 2016 - 2016 Bachelor's Degree, Law Bachelor’s degree in Law with Banking and Stock Law specialization. Professional Technical High School of Heredia (CTPH) 2005 - 2005 Technical Degree, Accounting and Finances Technical Degree in Accounting and Finances. Portfolio not available. Services not available.