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Carlos Rico

# Administrative Support and Customer Service Specialist

Open to offers · Member since 14 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationColombiaDesired salaryUnspecifiedWork preferenceRemote Only / Full TimeExperience levelJunior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a final-year Philosophy student with a strong academic background in research, critical analysis, and the writing of both outreach and scientific texts.

I have practical experience in data management, administrative support, and customer service in remote environments, where I developed adaptability, proactivity, and efficiency in meeting goals.

My work has involved handling databases, organizing information, supporting back-office operations, and maintaining confidentiality and accuracy in records.

I have also worked in family business operations, where I strengthened my skills in inventory control, cash reconciliation, and direct customer attention.

My academic training has focused on ethics, politics, peace culture, human rights, and interdisciplinary social-humanistic work, which has shaped my professional perspective and commitment to social impact.

I am comfortable using digital tools and collaborative platforms, and I bring strong communication, synthesis, and organization skills to multicultural and remote work settings.

## Skills

12 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Back Office Operations](https://jobicy.com/talent/back-office-operations.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Management](https://jobicy.com/talent/data-management.md)[Database Management](https://jobicy.com/talent/database-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Planning](https://jobicy.com/talent/planning.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Research](https://jobicy.com/talent/research.md)[Teamwork](https://jobicy.com/talent/teamwork.md)

## Experience

Career history

### Agente de Gestión Administrativa y Atención al Cliente · CHATCENTER

2023 – 2025Managed databases and information flow for international subcompanies, ensuring integrity and confidentiality of records. Supported back-office and administrative tasks, improving response processes and document organization in virtual environments. Developed assertive communication and problem-solving skills in multicultural contexts.

### Asistente de Gestión y Control · NEGOCIO FAMILIAR

2016 – 2020Supervised product reception and control, maintaining systematic inventory organization and internal logistics. Performed cash reconciliation and direct customer service, strengthening attention to detail and ability to work under pressure.

## Education

Learning history

### Universidad de Pamplona

2020Undergraduate Student, Filosofía

Currently in the ninth semester. Coursework includes critical reading, academic research, text interpretation, academic proofreading, scientific article development, socio-humanistic and interdisciplinary organization, outreach writing, teaching, and philosophical educational proposals.

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