![Traci Shaffner](https://jobicy.com/react/themes/app/images/avatar.jpg)
Traci Shaffner

# Contract, Services & Project Operations Leader

Open to offers · Member since 14 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationCornelius, United StatesDesired salaryUnspecifiedWork preferenceHybrid / Full Time, ContractExperience levelSenior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am an operations and project leader with deep experience supporting vendor and service agreements, contract administration, and risk-sensitive client support.

I have spent my career coordinating complex workflows across service delivery, facilities, construction, and customer-facing operations, with a strong focus on documentation, renewals, and follow-through.

I am comfortable negotiating pricing and terms, tracking obligations, managing certificates of insurance, and handling damage-claim documentation with accuracy and professionalism.

I have also led teams and business operations in fast-paced environments, balancing staffing, scheduling, budgets, inventory, and customer experience while keeping commercial goals on track.

My background includes ownership and operator roles, where I improved performance through disciplined execution, process improvement, and strong vendor and client relationships.

I bring a calm, organized, and dependable approach to work, and I value clear communication, accountability, and building systems that support both people and business outcomes.

## Skills

5 capabilities[Budget Management](https://jobicy.com/talent/budget-management.md)[Documentation](https://jobicy.com/talent/documentation.md)[Domo](https://jobicy.com/talent/domo.md)[Excel](https://jobicy.com/talent/excel.md)[Project Management](https://jobicy.com/talent/project-management.md)

## Experience

Career history

### Executive Assistant & Personal Assistant · Wears Financial

Aug 2025 – PresentSupport a Certified Financial Planner across client service, confidential account administration, reporting, scheduling, documentation, and compliance-sensitive workflows. Coordinate complex transactions and maintain accurate follow-through across multiple systems.

### Owner / Operator · The Cabin Pub

Mar 2023 – Aug 2025Owned strategy and operations across customer experience, staffing, scheduling, inventory, vendors, events, financial tracking, issue resolution, and facility improvements. Increased sales by 60% through service routines, menu and event strategy, and disciplined execution.

### Owner / Operator · Burn Boot Camp Avon Lake

Mar 2017 – Oct 2022Launched and scaled a franchise in a new market, leading 15+ employees across staffing, capacity, customer service, sales administration, inventory, budgets, and monthly goals. Built reporting and communication workflows to support growth and retention.

### Operations Manager · NASCAR Inc.

Dec 2004 – Nov 2017Managed a $2M+ operating budget and led staff, vendors, service delivery, projects, and business continuity in a corporate and R&D environment. Coordinated construction projects, negotiated vendor terms, and maintained compliance documentation.

## Education

Learning history

### University of Alaska Southeast

2005 – 2005BBA, Marketing

Bachelor of Business Administration in Marketing.

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