![Erik Larsson](https://jobicy.com/react/themes/app/images/avatar.jpg)
Erik Larsson

# Customer Service Specialist

Open to offers · Member since 15 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationQawra, SwedenDesired salaryUnspecifiedWork preferenceHybridExperience levelJunior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a Swedish customer service professional with experience in customer support, live chat, and email communication.

I have worked in roles where I handled account verification, platform guidance, and day-to-day customer inquiries with a strong focus on service quality.

I am comfortable supporting CRM and marketing activities by communicating promotions and offers clearly to customers.

My background also includes sales-oriented work as a brand ambassador, where I represented products in retail environments and supported merchandising efforts.

I am described as driven, dedicated, patient, and social, and I enjoy learning, staying active, reading, and training in my free time.

I am looking to continue developing my skills in customer service and related support functions in a professional environment.

## Skills

10 capabilities[Communication](https://jobicy.com/talent/communication.md)[CRM](https://jobicy.com/talent/crm.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Email Support](https://jobicy.com/talent/email-support.md)[Live Chat](https://jobicy.com/talent/live-chat.md)[Marketing](https://jobicy.com/talent/marketing.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Sales](https://jobicy.com/talent/sales.md)[Zendesk](https://jobicy.com/talent/zendesk.md)

## Experience

Career history

### Junior Customer Service Agent / Customer Service Specialist · Immense Group

Jul 2024 – Nov 2024Provided customer support via live chat and email, handled account verification and platform guidance, and supported CRM and marketing activities by communicating promotions and offers to customers.

### Brand Ambassador · cip Marketing

Jul 2024 – Oct 2024Represented Brooks Running in sports retail stores, promoted running products, supported sales activities, and assisted with in-store merchandising displays.

### Data Collection Agent · Haynes & Company

Dates not specifiedWorked as a data collection agent. Further details were not provided in the resume text.

## Education

Learning history

### Drottning Blankas Gymnasieskola

2020 – 2024Business & Administration Programme, Business & Administration

Completed secondary education in the Business & Administration Programme.

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