![Mohammad Quzaimeer Mohammad Suhaimi](https://jobicy.com/react/themes/app/images/avatar.jpg) Mohammad Quzaimeer Mohammad Suhaimi # AI Data Annotation Specialist Open to offers · Member since 15 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationMalaysiaDesired salaryUnspecifiedWork preferenceRemote OnlyExperience levelMid * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a Korean-speaking professional with over 5 years of experience in AI data annotation, content moderation, customer support, and operations. I have worked with companies such as Tech Mahindra, Cognizant, Binance, and Prometric, where I supported high-volume workflows and maintained strong quality standards. My background includes dataset labeling, quality assurance, customer issue resolution, and policy-based content review, with a consistent focus on accuracy and productivity. I am comfortable working with CRM and support tools such as Salesforce and ticketing systems, and I have experience collaborating with QA and operations teams to improve processes. I bring strong analytical thinking, communication skills, and problem-solving ability, and I am used to meeting KPIs, SLAs, and deadlines in fast-paced environments. I am looking for opportunities where I can contribute my language skills, operational discipline, and experience in AI-related and support-focused roles. ## Skills 14 capabilities[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Communication](https://jobicy.com/talent/communication.md)[Content Moderation](https://jobicy.com/talent/content-moderation.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Labeling](https://jobicy.com/talent/data-labeling.md)[Live Chat Support](https://jobicy.com/talent/live-chat-support.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Operations](https://jobicy.com/talent/operations.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Salesforce CRM](https://jobicy.com/talent/salesforce-crm.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Ticketing Systems](https://jobicy.com/talent/ticketing-systems.md) ## Experience Career history ### Data Labeller · Tech Mahindra Nov 2023 – PresentAnnotated and labeled datasets for AI/ML projects, performed quality assurance, maintained productivity and quality KPIs, and collaborated with QA teams to resolve data issues. ### Customer Service Representative · Binance Oct 2022 – Jun 2023Handled customer inquiries through live chat and ticketing systems, resolved issues while maintaining SLA targets, and managed special cases and escalations professionally. ### Senior Process Executive · Cognizant Oct 2021 – Oct 2022Reviewed reported social media content based on client policies, identified policy violations, escalated complex cases, and supported process improvements. ### Language Associate Specialist · Tech Mahindra Jan 2021 – Oct 2021Provided Korean-language customer support, managed cases through Salesforce CRM, and resolved customer issues with high-quality service. ### Support Specialist · Prometric Apr 2019 – Jan 2021Supported candidates throughout the testing process, coordinated with clients and test centers, and maintained quality and productivity metrics. ## Education Learning history ### Korea University 2017 – 2019Bachelor's Degree, Mechanical Engineering Bachelor's degree in Mechanical Engineering. ### Donyang Mirae University 2015 – 2016Diploma, Mechanical Engineering Diploma in Mechanical Engineering. ### Seoul National University 2014 – 2015Program, Korean Language Korean Language Program. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.